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- Tasks: Welcome furry friends and their owners while managing appointments and providing top-notch customer care.
- Company: Join a passionate team at Oaks Veterinary Centre, dedicated to animal welfare.
- Benefits: Enjoy 6.6 weeks annual leave, birthday leave, and discounts on pet care.
- Why this job: Make a difference in the lives of pets and their owners every day.
- Qualifications: Customer service experience and a love for animals are essential.
- Other info: Work across multiple locations with a supportive and friendly team.
The predicted salary is between 24000 - 36000 £ per year.
We are looking for a friendly and approachable Veterinary Receptionist to join our team at Oaks Vet Centre. The ideal candidate will have a passion for animals and experience in customer service and administrative tasks. We are looking for someone with excellent communication skills both verbal and written, strong organisational skills, attention to details, the ability to multi-task in a very fast-paced environment and proficiency in computer skills.
The role will be based between our Saltcoats, Largs and Dundonald branches, working 40 hours per week over 4 days. A share of the weekend rota is also included. The role may involve some animal handling in our Dundonald branch, full training will be given. A full clean, manual driving licence is required for transportation of patients using the practice vehicle. An immediate start is possible.
Duties will include:
- General reception duties which includes greeting clients and their pets as they arrive at the practice.
- Customer care is important to us and we want our clients to feel comfortable and relaxed.
- Triage emergency phone calls
- Scheduling appointments
- Dispensing medications
- Processing payments/banking
- Dealing with outstanding accounts
- Maintain cleanliness of reception, consult rooms and communal areas
Our greatest asset is our team. Our experienced team of veterinary surgeons is supported by a dedicated team of nurses and support staff. We all pride ourselves on providing the highest level of patient care and customer service. We have a reception team of 11 working over 3 practices in Ayrshire, Saltcoats, Largs and Dundonald.
In addition to a competitive salary, you will benefit from:
- 6.6 Weeks annual leave
- Additional annual leave for your birthday which will be added to your holiday allowance
- Enhanced family-friendly policies, including maternity/ paternity/ adoption/ shared parental and surrogacy pay
- Cycle to work scheme
- Initiatives focused on employee wellbeing
- Non-accidental injury support
- Learning and development opportunities via the IVC Evidensia Academy
- Pawsome Benefits - reward gateway giving discounts and cashback with 100's of retailers
- Discounted staff pet care
Veterinary Receptionist in Largs employer: VC Evidensia UK
Contact Detail:
VC Evidensia UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Veterinary Receptionist in Largs
✨Tip Number 1
Get to know the Oaks Veterinary Centre! Research their values and services so you can chat about them during your interview. Showing genuine interest in the practice will make you stand out.
✨Tip Number 2
Practice your communication skills! Since you'll be dealing with clients and their pets, role-play common scenarios with a friend. This will help you feel more confident when it comes to greeting clients and triaging calls.
✨Tip Number 3
Be ready to showcase your organisational skills! Think of examples from your past experiences where you successfully managed multiple tasks. This will demonstrate that you can thrive in a fast-paced environment like Oaks Vet Centre.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Veterinary Receptionist in Largs
Some tips for your application 🫡
Show Your Passion for Animals: When writing your application, let your love for animals shine through! Share any relevant experiences you have with pets or in animal care. We want to see that you genuinely care about the furry friends we look after.
Highlight Your Customer Service Skills: Since you'll be the friendly face welcoming clients and their pets, make sure to emphasise your customer service experience. Talk about how you've handled challenging situations and kept clients happy in the past. We value great communication!
Be Organised and Detail-Oriented: In a fast-paced environment like ours, organisation is key. Mention any tools or methods you use to stay organised and ensure nothing slips through the cracks. We appreciate attention to detail, especially when it comes to scheduling and handling medications.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and get to know you better. Plus, it shows you're keen on joining our team at Oaks Vet Centre!
How to prepare for a job interview at VC Evidensia UK
✨Know Your Stuff About Animals
Brush up on your knowledge of common pets and their needs. Being a Veterinary Receptionist means you'll be interacting with both clients and their furry friends, so showing that you understand animal care will impress the interviewers.
✨Show Off Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Think about how you handled difficult situations or made clients feel welcome. This role is all about making clients and their pets feel comfortable!
✨Get Organised
Since the job involves multitasking in a fast-paced environment, demonstrate your organisational skills. Bring a planner or notes to the interview to show how you manage your time and tasks effectively.
✨Practice Your Communication
Excellent verbal and written communication is key for this role. Consider doing a mock interview with a friend to practice articulating your thoughts clearly. Remember, you’ll need to triage calls and schedule appointments, so being clear and concise is crucial!
