P2P Integration Coordinator in Keynsham

At IVC Evidensia, we are a leading veterinary services provider in Europe and North America with more than 2,500 clinics and hospitals across 19 countries and around 42,000 employees. We aim to have an extraordinary impact on animal lives, supporting in the region of 25,000 animals every single day across our international network. IVC Evidensia exists to champion the long‑term health and welfare of animals and deliver our purpose of Healthy Animals, Happy Owners.

The main purpose of this role is to support successful financial integration of Purchase to Pay (P2P) processes during the acquisition of new businesses across the Group. The role will act as a helpdesk to the clinics and BPO provider by being the escalation point for any concerns or questions either party may have. The BPO will provide the majority of the ring‑fenced integration resources to support P2P. The target is for newly acquired businesses to be serviced by the BPO provider integration team for 6-9 months (max) before moving into the business‑as‑usual team. Integration Coordinators will therefore need to work closely with the BPO provider to ensure the right level of service is provided to new businesses from day one of acquisition.

Key Accountabilities/Responsibilities:

• Ensuring that the work is being completed on a timely basis, correctly and in accordance with agreed SLAs. This includes ensuring ledgers are fully reconciled ready for transfer into the BPO BAU team, as well as ensuring processes are operating effectively and in compliance to P2P policies.
• Oversee application of best practices with the clinics. This includes ensuring that requirements from the clinics are tracked and completed, as well as that issues related to opening balances and onboarding‑related issues are resolved on a timely basis.
• Collaborate with in‑country integration teams, clinic managers, IVCE Finance team members and 3rd party outsourced service providers to ensure the smooth transition of financial processes and systems.
• Drive improvements in the P2P process and represent in meetings. This will require a high level of confidence and enthusiasm to present the best outcome for the integration team.
• Be responsible for training new team members in the SSC & BPO provider team to ensure they have the necessary skills and knowledge to complete their work to a high level of service.

Experience/Qualifications:

• Accounts Payable process knowledge
• Acquisition onboarding experience
• Stakeholder engagement skills – experience in working with clinics & 3rd party
• Intermediate IT skills required including proficiency in Power BI and Microsoft
• Ability to prioritise work, multi‑task, and work under time‑sensitive deadlines
• Use data driven insights to identify areas for improvement
• Promote cross‑functional collaboration within the organisation to break down silos and ensure a unified approach
• Continuous improvement and questioning mind – should always be asking if there is a better way to do things
• Strong attention to detail, and able to deliver right‑first‑time results quickly without getting lost in the detail
• Thrives in a fast‑paced, constantly changing environment – flexibility is key

Following receipt of your application, you will be contacted by one of our experienced hire recruitment team. As a BAME and LGBTQ+ inclusive employer, we are keen to hear from candidates from all minority and diverse groups. As a Disability Confident Employer, we are keen to hear from candidates with disabilities and long‑term health conditions and would be happy to discuss any reasonable adjustments needed during the recruitment process.

What We Offer:

• At IVC Evidensia we recognise that our people are fundamental to the success of our business. Investing in our people, premises and processes is at the heart of what we do.
• In addition to a competitive base salary, you will benefit from:

• Work‑life balance
• 26 days annual leave
• Cycle to Work scheme
• Initiatives focused on employee wellbeing
• Pension
• Discretionary Bonus
• Discounted staff pet care
• Dog Friendly office
• Free Parking available at Head Office

If you have any questions before applying, please speak to Neil Merritt from our recruitment team who would be happy to help you with any questions you have before applying for this role.