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- Tasks: Lead a multi-site veterinary practice, ensuring exceptional care and team performance.
- Company: Chapelfield Vets is a well-established veterinary group serving the Norfolk community for decades.
- Benefits: Enjoy competitive salary, relocation allowance, generous leave, and wellness initiatives.
- Why this job: Shape the future of a beloved practice while working in a beautiful part of the UK.
- Qualifications: Proven leadership experience; veterinary or healthcare background preferred but not essential.
- Other info: Diversity and inclusion are valued; support for candidates with disabilities is available.
The predicted salary is between 42000 - 84000 £ per year.
Chapelfield Veterinary Partnership, Norwich, Norwich, East of England
Lead a Proudly Established Practice Across Five Thriving Sites
An exciting opportunity has arisen for a Director of Practice to lead the team at Chapelfield Vets – a well-established, multi-site veterinary practice based in and around Norwich. With four small animal practices and a busy equine hospital, this is a chance to take on a pivotal leadership role where you’ll shape culture, drive performance, and support clinical excellence every step of the way.
Role Overview
As Director of Practice, you’ll be responsible for the operational and commercial performance of all five Chapelfield sites. Working closely with your experienced leadership, clinical and support teams, you’ll ensure delivery of exceptional care, a brilliant client experience, and a supportive and high-performing working culture.
You’ll be accountable for the strategic and day-to-day running of the practice, from financial management to rota oversight, HR matters, IVC Evidensia programme delivery, and on-the-ground support for your people.
This is a hands-on leadership role, perfect for someone who’s motivated by challenge, thrives in a fast-paced environment, and knows how to bring people together to achieve results.
Work Schedule
- 40 hours per week, Monday to Friday
- Based across our five practice locations, including the small animal sites and equine hospital
About Chapelfield Vets
Chapelfield Vets has been proudly serving the Norfolk community for decades, with a loyal and longstanding client base. Our team is a mix of experienced vets, nurses and support staff across all five sites, including our fully equipped equine hospital. We\’re well-regarded locally and always strive to deliver the highest standards of care across species.
You’ll be supported by a capable leadership team and will have the opportunity to make a genuine impact from day one.
What We’re Looking For
We’re searching for a confident, driven leader who can balance strategic oversight with operational detail. Ideally, you’ll come from a veterinary background or have experience in a healthcare setting, but above all, you’ll need to demonstrate:
- Proven leadership experience in a multi-site or complex environment
- Strong organisational and communication skills
- High emotional intelligence and the ability to build trust quickly
- A results-driven approach and sound commercial acumen
- Willingness to get stuck in and support teams directly when needed
- An understanding of the veterinary industry is advantageous, but not essential
Why Join Us?
- Competitive salary commensurate with experience
- £5,000 relocation allowance available for candidates looking to move to the area
- Join a respected, long-standing veterinary group with strong local roots
- Lead a diverse and experienced team across small animal and equine practice
- Work in a beautiful part of the UK, close to the Norfolk Broads and Norwich city centre
- Play a key role in shaping the future of a much-loved practice
We recognise that our people are fundamental to the success of our business. Investing in our people, premises, and processes is at the heart of what we do. In addition to a competitive base salary of up to £60,000 DOE, you will benefit from:
Work Life Balance
- 6.6 weeks annual leave
- Increasing holiday allowance based on length of service
- Your birthday as a paid day off
- Enhanced family-friendly policies, including maternity/paternity/adoption/shared parental and surrogacy pay
- Private Medical Insurance
- Cycle to Work scheme
- Initiatives focused on employee wellbeing, including discounted gym membership
- Non-accidental injury support
Development
- Learning and development opportunities via the IVC Evidensia Academy
- Access to Vetlexicon – our online encyclopaedia provider
- Infection Prevention and Control Programme
- Quality Improvement Programme
Professional Memberships
- VDS cover (where applicable)
- RCVS fees (where applicable)
Additional
- Pawsome Benefits – reward gateway giving discounts and cashback with 100’s of retailers
- Pension – 5% Employee/3% Employer
- Discounted staff pet care
Closing date for this role is Friday 22nd August.
Chapelfield Veterinary Partnership, Norwich
At IVC Evidensia we are a committed to Diversity, Equality, Inclusion and Belonging, we are keen to hear from candidates from all minority and diverse groups. As a Disability Confident Employer, we are keen to hear from candidates with disabilities and long-term health conditions and would be happy to discuss any reasonable adjustments needed during the recruitment process.
Any questions before applying?
Speak to Elliott Burgin from our recruitment team who would be happy to help you with any questions you have before applying for this role.
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Director of Practice - Chapelfield Vets employer: VC Evidensia UK
Contact Detail:
VC Evidensia UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Director of Practice - Chapelfield Vets
✨Tip Number 1
Familiarise yourself with the specific challenges and opportunities within multi-site veterinary practices. Understanding the dynamics of managing multiple locations will help you demonstrate your strategic thinking during interviews.
✨Tip Number 2
Network with professionals in the veterinary field, especially those who have experience in leadership roles. Engaging with others can provide insights into the role and may even lead to valuable referrals.
✨Tip Number 3
Prepare to discuss your leadership style and how you foster a high-performing culture. Be ready to share examples of how you've successfully led teams in fast-paced environments, as this is crucial for the Director of Practice role.
✨Tip Number 4
Research Chapelfield Vets and their community involvement. Showing that you understand their values and commitment to client care will set you apart and demonstrate your genuine interest in the position.
We think you need these skills to ace Director of Practice - Chapelfield Vets
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Director of Practice position. Understand the key responsibilities and required skills, as this will help you tailor your application effectively.
Highlight Relevant Experience: In your CV and cover letter, emphasise any leadership experience you have in a multi-site or healthcare environment. Use specific examples to demonstrate your ability to manage teams and drive performance.
Showcase Your Skills: Make sure to highlight your organisational and communication skills, as well as your emotional intelligence. Provide examples of how you've built trust within teams and achieved results in previous roles.
Tailor Your Application: Customise your cover letter to reflect your understanding of Chapelfield Vets and their values. Mention why you are excited about the opportunity to lead their team and how you can contribute to their mission of delivering exceptional care.
How to prepare for a job interview at VC Evidensia UK
✨Showcase Your Leadership Skills
As a Director of Practice, you'll need to demonstrate your leadership experience. Prepare examples of how you've successfully led teams in the past, particularly in multi-site or complex environments. Highlight your ability to inspire and motivate others.
✨Understand the Business Side
Familiarise yourself with financial management and commercial performance metrics relevant to veterinary practices. Be ready to discuss how you would approach budget management and operational efficiency, as these are key aspects of the role.
✨Emphasise Emotional Intelligence
Given the importance of building trust and rapport with your team, be prepared to discuss situations where you've effectively managed relationships. Share examples that showcase your high emotional intelligence and ability to support your colleagues.
✨Demonstrate a Hands-On Approach
This role requires a willingness to get involved directly with your teams. Prepare to discuss how you would balance strategic oversight with being present on the ground. Share experiences where you've rolled up your sleeves to support your team during challenging times.
