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- Tasks: Join our team to manage appointments and provide exceptional care for pets.
- Company: Craemill Veterinary Clinic, dedicated to top-notch pet care in Northern Ireland.
- Benefits: Enjoy 6.6 weeks annual leave, birthday leave, and discounts on pet care.
- Why this job: Make a difference in the lives of pets and their owners every day.
- Qualifications: Minimum Grade C in GCSE English & Maths; friendly and empathetic attitude required.
- Other info: Part-time role with opportunities for learning and development in a supportive environment.
Craemill Veterinary Clinic is looking for a receptionist to work alongside our team of 10 vets and 15 nursing and support staff in both our Magherafelt & Cookstown clinics. This is a part-time permanent role working 31.5 hours per week from 9:00am-6:15pm Monday-Friday. Saturdays are on a rota basis.
As part of the client care team, duties will include:
- Use of the practice management system to arrange appointments, register clients and pets, ensure their records are up to date, print invoices, record payments, check and adjust stock and perform end of day procedures.
- Assess the urgency of a pet’s condition when booking emergency appointments.
- Develop preventative health care knowledge to appropriately advise clients on topics such as neutering, fleas, worms, vaccination etc.
- General clerical duties including filing, photocopying, scanning etc.
- Maintaining high standards of cleanliness and tidiness in the reception and front of house area.
- To be familiar with practice policies for repeat prescriptions and pet insurance.
- To carry out drug and food ordering and restock dispensary, consulting rooms and theatre.
- To understand and adhere to Health & Safety protocols at all times.
- Liaising with courier services and laboratories to ensure that samples are delivered and collected on time.
- Any other relevant duties which may be required by the practice.
Minimum requirements include:
- Minimum Grade C in GCSE English & Maths.
- Understanding the importance of confidentiality.
- Personable & empathetic disposition.
In addition to a competitive salary, you will benefit from:
- 6.6 weeks annual leave (FTE).
- Additional annual leave for your birthday which will be added to your holiday allowance.
- Enhanced family-friendly policies, including maternity/paternity/adoption/shared parental and surrogacy pay.
- Cycle to work scheme.
- Initiatives focused on employee wellbeing.
- Non-accidental injury support.
- Learning and development opportunities via the IVC Evidensia Academy.
- Pawsome Benefits - reward gateway giving discounts and cashback with hundreds of retailers.
- Discounted staff pet care.
Veterinary Receptionist (Part-Time) in Cookstown employer: VC Evidensia UK
Contact Detail:
VC Evidensia UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Veterinary Receptionist (Part-Time) in Cookstown
✨Tip Number 1
Get to know the clinic! Research Craemill Veterinary Clinic and its values. When you walk in for your interview, show us that you understand our mission and how you can contribute to our team.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to client care and animal welfare. We want to see your passion for pets and how you handle different situations.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look professional yet approachable. We’re all about creating a welcoming environment for our clients and their furry friends.
✨Tip Number 4
Follow up after your interview! A quick thank-you email shows us that you’re genuinely interested in the role. Plus, it keeps you fresh in our minds as we make our decision.
We think you need these skills to ace Veterinary Receptionist (Part-Time) in Cookstown
Some tips for your application 🫡
Show Your Passion for Pets: When writing your application, let your love for animals shine through! Mention any relevant experience you have with pets or in a veterinary setting. We want to see that you genuinely care about providing exceptional care to our furry friends.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Veterinary Receptionist role. Highlight your skills in customer service, organisation, and any experience with practice management systems. We appreciate when applicants take the time to align their experience with what we’re looking for!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where necessary and avoid long-winded sentences. We love a well-structured application that makes it easy for us to see why you’d be a great fit for our team!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do – just follow the prompts and you’ll be all set!
How to prepare for a job interview at VC Evidensia UK
✨Know Your Stuff
Familiarise yourself with the veterinary practice management system and common procedures. Being able to discuss how you would handle appointments, client interactions, and emergency situations will show that you're ready to jump in and help.
✨Show Your Empathy
As a Veterinary Receptionist, you'll be dealing with pet owners who may be anxious about their furry friends. Prepare examples of how you've handled sensitive situations in the past, demonstrating your personable and empathetic nature.
✨Understand the Role
Make sure you understand the key responsibilities listed in the job description. Be ready to talk about how you can maintain high standards of cleanliness and manage clerical duties efficiently, as these are crucial for the role.
✨Ask Smart Questions
Prepare thoughtful questions about the clinic's approach to client care and team dynamics. This shows your genuine interest in the position and helps you gauge if the clinic is the right fit for you.
