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- Tasks: Provide excellent customer service and support pet owners in a busy veterinary practice.
- Company: Join White Cross Vets, a family-run group known for quality pet care.
- Benefits: Enjoy 6.6 weeks annual leave, enhanced family policies, and discounts on pet care.
- Why this job: Combine your love for animals with a rewarding role in a supportive team.
- Qualifications: Experience in reception, strong communication skills, and a caring attitude.
- Other info: Part-time role with opportunities for learning and development.
The predicted salary is between 1300 - 1600 £ per month.
Do you have a passion for animals and delivering excellent customer service? Then this will be the role for you! We are looking for a Veterinary Receptionist with a positive can-do attitude, excellent communication skills, and a love of pets and people. Confident and with a naturally caring disposition, you will fit seamlessly alongside our friendly practice teams as you help to provide a quality experience for pet owners and pets alike.
Previous experience working in a busy reception environment managing phone calls and cash handling is desirable. Experience in handling sensitive and confidential information, working to tight deadlines and using IT systems would also be advantageous. In an environment which is often emotionally stressful for clients and pets, the ability to remain calm, confident, and friendly under pressure is essential.
This is a part-time role working 30 hours per week.
In addition to a competitive salary, you will benefit from:
- 6.6 Weeks annual leave
- Additional annual leave for your birthday which will be added to your holiday allowance
- Enhanced family-friendly policies, including maternity/ paternity/ adoption/ shared parental and surrogacy pay
- Cycle to work scheme
- Initiatives focused on employee wellbeing
- Non-accidental injury support
- Learning and development opportunities via the IVC Evidensia Academy
- Pawsome Benefits - reward gateway giving discounts and cashback with 100's of retailers
- Discounted staff pet care
Click apply now to join our friendly and supportive team!
Client Care Coordinator employer: VC Evidensia UK
Contact Detail:
VC Evidensia UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Care Coordinator
✨Tip Number 1
Get to know the company! Before your interview, check out White Cross Vets' website and social media. Understanding their values and culture will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your communication skills! As a Client Care Coordinator, you'll need to be friendly and calm under pressure. Role-play common scenarios with a friend or family member to boost your confidence and ensure you can handle any situation that comes your way.
✨Tip Number 3
Show off your passion for pets! During your interview, share personal stories about your experiences with animals. This will not only highlight your love for pets but also demonstrate your commitment to providing excellent customer service to pet owners.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and serious about joining the White Cross Vets team. Don’t miss out on this pawsome opportunity!
We think you need these skills to ace Client Care Coordinator
Some tips for your application 🫡
Show Your Passion for Pets: When writing your application, let your love for animals shine through! Share any experiences you have with pets or in customer service that highlight your caring nature and positive attitude.
Tailor Your Application: Make sure to customise your CV and cover letter to match the job description. Highlight relevant skills like communication and handling sensitive information, so we can see how you fit into our team at White Cross Vets.
Keep It Professional Yet Friendly: While we want to see your personality, remember to maintain a professional tone. Use clear language and avoid jargon, making it easy for us to understand your qualifications and enthusiasm for the role.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this pawsome opportunity with White Cross Vets.
How to prepare for a job interview at VC Evidensia UK
✨Know Your Stuff About Pets
Brush up on your knowledge of common pets and their needs. Being able to discuss different breeds, health issues, and care tips will show your passion for animals and impress the interviewers at White Cross Vets.
✨Show Off Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service, especially in stressful situations. Highlight how you managed difficult conversations or resolved conflicts, as this role requires a calm and friendly approach under pressure.
✨Practice Your Communication
Since communication is key in this role, practice articulating your thoughts clearly and confidently. You might even want to role-play with a friend to simulate the interview environment, focusing on how you would interact with pet owners and colleagues.
✨Familiarise Yourself with IT Systems
If you have experience with specific IT systems or software used in veterinary practices, mention it! If not, do a bit of research on common tools used in veterinary reception roles. Showing that you're tech-savvy can give you an edge in the interview.