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- Tasks: Be the friendly face for clients and their pets, managing appointments and enquiries.
- Company: Join a supportive veterinary team in Bridlington, Driffield and Beeford.
- Benefits: Enjoy 6.6 weeks annual leave, birthday leave, and discounts on pet care.
- Why this job: Make a difference in the lives of pets and their owners every day.
- Qualifications: Excellent communication skills and a passion for customer service.
- Other info: Part-time role with flexible hours and a close-knit team atmosphere.
The predicted salary is between 1200 - 1600 £ per month.
We are hiring for a friendly and approachable Veterinary Receptionist to join our amazing team based in Bridlington, Driffield and Beeford. This is a 9-12 month contract to cover maternity leave. We are looking for a receptionist to join our friendly, energetic team with a dedication to providing a high standard of patient and client care. This is a fantastic opportunity for a diverse role requiring keen communication, a strive to deliver great customer service, ability to work in a fast paced environment, whilst also helping to maintain the practice bond with clients and their pets.
As the first point of contact, our receptionists play a vital role in ensuring that our clients and their pets have a welcoming and positive experience. We are looking for someone with excellent communication skills, a warm and compassionate demeanour, and the ability to juggle multiple tasks efficiently in a busy environment. You’ll be joining a small, close-knit team that looks after one another, creating a supportive and friendly environment.
Main responsibilities of the role include but are not limited to:
- Liaising with the clients and the clinical staff to provide a high level of customer care.
- Meeting and greeting clients and pets.
- Booking appointments and diary management.
- Managing telephone and email enquiries.
- Taking payment for services and products.
- Managing cash and end-of-day banking.
- Maintaining a clean and safe space for our clients and their pets.
This role will cover 28 hours per week Mon, Weds, Thurs & Fri, shifts are often until close at 7:00pm. To be included in Saturday morning rota at our main branch Bridlington on a rota basis 9:00am-12:00pm.
In addition to a competitive salary, you will benefit from:
- 6.6 Weeks annual leave FTE
- Additional annual leave for your birthday which will be added to your holiday allowance
- Enhanced family-friendly policies, including maternity/ paternity/ adoption/ shared parental and surrogacy pay
- Cycle to work scheme
- Initiatives focused on employee wellbeing
- Non-accidental injury support
- Learning and development opportunities via the IVC Evidensia Academy
- Pawsome Benefits - reward gateway giving discounts and cashback with 100's of retailers
- Discounted staff pet care
Priory Vets, Bridlington 17 Market Place, YO16 4QJ, United Kingdom
Veterinary Receptionist (Part-Time/Maternity Leave) in Bridlington employer: VC Evidensia UK
Contact Detail:
VC Evidensia UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Veterinary Receptionist (Part-Time/Maternity Leave) in Bridlington
✨Tip Number 1
Get to know the practice! Before your interview, do a bit of research on the veterinary practice. Familiarise yourself with their services and values. This will help you connect better during the conversation and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or family member. This will help you articulate your thoughts clearly and confidently, especially when discussing your customer service skills and how you handle busy environments.
✨Tip Number 3
Show your personality! When you meet the team, let your warm and approachable nature shine through. Remember, they’re looking for someone who fits into their friendly environment, so don’t be afraid to show your enthusiasm for working with pets and their owners.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and reinforces your interest in the role. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Veterinary Receptionist (Part-Time/Maternity Leave) in Bridlington
Some tips for your application 🫡
Show Your Personality: We want to see the real you! When writing your application, let your friendly and approachable nature shine through. Use a warm tone that reflects your passion for customer service and working with pets.
Tailor Your Application: Make sure to customise your application to highlight your relevant experience. Mention any previous roles where you've provided excellent customer care or worked in a fast-paced environment, just like we do here at our practice.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure to structure your information well, focusing on your skills and experiences that align with the role of a Veterinary Receptionist.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this pawsome opportunity. We can’t wait to hear from you!
How to prepare for a job interview at VC Evidensia UK
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Veterinary Receptionist. Familiarise yourself with tasks like booking appointments, managing enquiries, and providing excellent customer service. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Communication Skills
As a Veterinary Receptionist, communication is key. Prepare examples of how you've effectively communicated in previous roles, especially in busy environments. Think about times when you’ve had to juggle multiple tasks while keeping clients informed and happy.
✨Emphasise Your Compassionate Nature
This role requires a warm and approachable demeanour. Be ready to share experiences that highlight your compassion, whether it’s dealing with clients or caring for pets. Showing that you genuinely care about both animals and their owners will set you apart.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, the practice's approach to client care, or any training opportunities available. This shows your interest in the role and helps you assess if it's the right fit for you.