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- Tasks: Be the friendly face and voice for clients and pets at our veterinary clinic.
- Company: Join a warm, welcoming team in the beautiful countryside of Lingfield.
- Benefits: Enjoy competitive pay, generous leave, and discounts on pet care.
- Why this job: Make a real difference in the lives of pets and their owners every day.
- Qualifications: Empathy, organisation, and teamwork skills are essential.
- Other info: Part-time role with flexible hours and opportunities for personal growth.
The predicted salary is between 12 - 16 £ per hour.
Blackberry Veterinary Clinic, Lingfield, South East is seeking a friendly, organised and enthusiastic individual to join our warm, welcoming team in the beautiful countryside of Lingfield. As the first point of contact for our clients and patients, our ideal candidate is accustomed to working well in a team but also able to work individually. We are looking for someone who is empathetic and has the ability to stay calm under pressure.
As a key front-of-house role, you’ll be a reassuring voice over the phone, a friendly face at the desk and an important part of the day-to-day running of the clinic. In a practice that’s set in an idyllic location, no two days are the same here. We have recently had a refurbishment, extending our consulting rooms, updating the waiting room to include a cat area and a lab area. We carry out all first opinion GP procedures, i.e., dental, radiography and operations. It’s a great opportunity for someone who enjoys variety, multitasking and being part of a supportive team that truly cares about their clients and each other.
Main Duties- Attending to clients in person or on the telephone with bookings or enquiries
- Seeing through the client journey, from greeting, booking, taking payment and seeing them onwards
- Managing the diary, bookings and keeping accurate records
- Taking prescription requests and correctly allocating medications for the clinical team to check
- Help with stock control, ordering and deliveries (including some light lifting)
- Maintaining high standards in client-facing areas, keeping the clinic clean, tidy and stocked, both in the middle and end of the day, updating displays and client information packs
- Contributing to improvements and suggestions – we welcome new ideas on how to make things better for our clients, our patients and our staff
This is a part-time position of 22 hours a week, 4 days of the week, ideally Monday 9 am – 3 pm, Tuesday 2 pm – 6 pm, Thursday 2 pm - 7 pm and Friday 12 pm – 7 pm.
In addition to a competitive salary, you will benefit from:
- 6.6 weeks annual leave
- Additional annual leave for your birthday which will be added to your holiday allowance
- Enhanced family-friendly policies, including maternity/ paternity/ adoption/ shared parental and surrogacy pay
- Cycle to work scheme
- Initiatives focused on employee wellbeing
- Non-accidental injury support
- Learning and development opportunities via the IVC Evidensia Academy
- Pawsome Benefits - reward gateway giving discounts and cashback with 100's of retailers
- Discounted staff pet care
Blackberry Veterinary Clinic, Blackberry Road, Lingfield, Lingfield, RH7 6NQ, United Kingdom
Veterinary Receptionist - Part-Time in Bourne employer: VC Evidensia UK
Contact Detail:
VC Evidensia UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Veterinary Receptionist - Part-Time in Bourne
✨Tip Number 1
Get to know the clinic! Before your interview, do a bit of research on Blackberry Veterinary Clinic. Familiarise yourself with their services and values. This will help you connect with the team and show that you're genuinely interested in being part of their warm, welcoming environment.
✨Tip Number 2
Practice your people skills! As a Veterinary Receptionist, you'll be the friendly face clients see first. Role-play common scenarios with friends or family, like handling phone calls or managing bookings. This will boost your confidence and help you stay calm under pressure during the real deal.
✨Tip Number 3
Show off your empathy! In your conversations, highlight your ability to connect with both clients and pets. Share examples of how you've handled difficult situations with care and understanding. This will demonstrate that you’re not just organised, but also someone who truly cares about the well-being of others.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from our site. It shows initiative and makes it easier for us to keep track of your application. Plus, you’ll get to see all the other pawsome opportunities we have available!
We think you need these skills to ace Veterinary Receptionist - Part-Time in Bourne
Some tips for your application 🫡
Show Your Personality: When writing your application, let your friendly and enthusiastic nature shine through. We want to see the real you, so don’t be afraid to show your passion for working with animals and helping clients!
Tailor Your Application: Make sure to customise your application to highlight your relevant experience and skills. Mention any previous roles where you’ve worked in a team or handled customer service, as these are key for us at Blackberry Veterinary Clinic.
Keep It Clear and Concise: We appreciate clarity! Make your application easy to read by using clear language and breaking up text into manageable sections. This will help us quickly see why you’d be a great fit for our team.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this pawsome opportunity at Blackberry Veterinary Clinic.
How to prepare for a job interview at VC Evidensia UK
✨Know the Clinic Inside Out
Before your interview, take some time to research Blackberry Veterinary Clinic. Familiarise yourself with their services, recent refurbishments, and the overall atmosphere of the clinic. This will not only show your genuine interest but also help you answer questions more confidently.
✨Showcase Your Empathy
As a Veterinary Receptionist, empathy is key. Prepare examples from your past experiences where you've demonstrated compassion and understanding, especially in stressful situations. This will highlight your ability to stay calm under pressure and connect with clients.
✨Practice Common Scenarios
Think about the day-to-day tasks you'll be handling, like managing bookings or dealing with client enquiries. Practise how you would respond to common scenarios, such as a worried pet owner or a busy phone line. This will help you feel more prepared and less anxious during the interview.
✨Bring Ideas to the Table
The clinic values suggestions for improvement, so come prepared with a few ideas on how to enhance client experience or streamline processes. This shows initiative and that you're already thinking about how to contribute positively to the team.
