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- Tasks: Be the friendly face and voice for clients and their pets at our busy veterinary practice.
- Company: Join a compassionate team at Bishopbriggs Veterinary Centre, known for its warm atmosphere.
- Benefits: Enjoy 6.6 weeks annual leave, enhanced family policies, and discounts on pet care.
- Why this job: Make a real difference in animal welfare while working in a supportive environment.
- Qualifications: Experience as a receptionist, strong communication skills, and a love for animals.
- Other info: Flexible hours with no Sundays or Bank Holidays, perfect for work-life balance.
The predicted salary is between 24000 - 36000 £ per year.
Bishopbriggs Veterinary Centre is looking for a friendly and organised Veterinary Receptionist to join our warm and welcoming practice in Bishopbriggs. This is a key front-of-house role where you’ll be the reassuring voice on the phone, the friendly face at the desk, and an important part of the day-to-day life of the clinic.
No two days are the same here. It’s a great opportunity for someone who enjoys variety, multitasking, and working as part of a supportive, close-knit team who genuinely care about their clients, patients and each other.
The Role & Working Pattern
We are looking for someone to work 35 hours over 5 days with the shifts being 7 hour days between 8.30am-7.30pm. You’ll be required to work one in four Saturdays (9am-1pm) with a half day back. There will be no requirement to work Sundays or Bank Holidays, making this an excellent option for someone looking for balance alongside a busy and rewarding role.
What the Role Involves
As a Veterinary Receptionist, you’ll be the first point of contact for our clients and their pets, offering a calm, friendly and professional welcome in a busy small animal practice. Your duties will include managing appointments using our booking system, handling phone calls and enquiries, processing payments, and supporting the smooth running of the front desk. You’ll also assist with general administrative tasks and maintain high standards of cleanliness in client-facing areas. Building product knowledge is part of the role, allowing you to confidently support clients where applicable with their concerns.
About You
We’re looking for someone reliable, approachable and proactive, who enjoys working with both people and animals. You’ll ideally have experience in a receptionist role and be comfortable using IT systems, and confident handling payments and discussing fees with clients. Strong communication skills, good organisation, attention to detail and a genuine interest in animal welfare are key. Most importantly, you’ll be a team player who contributes positively to the atmosphere of the practice.
About Bishopbriggs Veterinary Centre
Bishopbriggs Vet Centre has been part of the community for many years and is known for its friendly atmosphere, compassion and team spirit. We are within easy reach by rail, car and bus to Glasgow city. We also have a branch practice in Chryston. We are dedicated to providing top quality care and to help us deliver this we have well-equipped consult rooms, theatre, lab, radiography, ultrasound and dentistry with separate cat and dog wards. Our established team includes 16 vets, 8 nurses, 2 animal care assistants and 6 support staff (over both branches), all of whom are passionate about patient care.
In addition to a competitive salary, you will benefit from:
- 6.6 Weeks annual leave FTE
- Additional annual leave for your birthday which will be added to your holiday allowance
- Enhanced family-friendly policies, including maternity/ paternity/ adoption/ shared parental and surrogacy pay
- Cycle to work scheme
- Initiatives focused on employee wellbeing
- Non-accidental injury support
- Learning and development opportunities via the IVC Evidensia Academy
- Pawsome Benefits - reward gateway giving discounts and cashback with 100's of retailers
- Discounted staff pet care
Bishopbriggs Veterinary Centre, 2 Duncryne Place, Bishopbriggs, G64 2DP, United Kingdom
Veterinary Receptionist (Part-Time/Full-Time) in Bishopbriggs employer: VC Evidensia UK
Contact Detail:
VC Evidensia UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Veterinary Receptionist (Part-Time/Full-Time) in Bishopbriggs
✨Tip Number 1
Get to know the practice! Before your interview, do a bit of research on Bishopbriggs Veterinary Centre. Familiarise yourself with their services and values. This will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your people skills! As a Veterinary Receptionist, you'll be the friendly face clients see first. Think about how you can demonstrate your communication skills during the interview. Maybe even role-play some common scenarios with a friend to feel more confident.
✨Tip Number 3
Show your passion for animals! Be ready to share any experiences you've had with pets or in animal care. This will highlight your genuine interest in animal welfare, which is super important for this role.
✨Tip Number 4
Apply through our website! We want to make it easy for you to join our team. By applying directly, you’ll ensure your application gets the attention it deserves. Plus, it shows you're proactive and keen to be part of our supportive environment!
We think you need these skills to ace Veterinary Receptionist (Part-Time/Full-Time) in Bishopbriggs
Some tips for your application 🫡
Show Your Passion for Animals: When writing your application, let your love for animals shine through! Share any relevant experiences you have with pets or in animal care, as this will resonate with us and show that you're a great fit for our team.
Highlight Your Organisational Skills: As a Veterinary Receptionist, you'll be juggling multiple tasks. Make sure to mention any previous roles where you demonstrated strong organisational skills, whether it was managing appointments or handling enquiries. We want to see how you can keep things running smoothly!
Be Friendly and Approachable: Since you'll be the first point of contact for our clients, it's important to convey your friendly nature in your application. Use a warm tone and share examples of how you've provided excellent customer service in the past. We value a positive attitude!
Apply Through Our Website: We encourage you to apply directly through our website for a seamless application process. This way, we can easily track your application and get back to you quicker. Plus, it shows you're keen on joining our team at Bishopbriggs Veterinary Centre!
How to prepare for a job interview at VC Evidensia UK
✨Know Your Stuff About Animals
Brush up on your knowledge of common pets and their needs. Being able to discuss animal welfare and show genuine interest in the pets you'll be dealing with will impress the interviewers. They want to see that you care!
✨Practice Your People Skills
As a Veterinary Receptionist, you'll be the friendly face clients see first. Practise how you would greet someone on the phone or in person. Role-play with a friend to get comfortable with handling enquiries and discussing fees.
✨Familiarise Yourself with the Booking System
If you know what booking system they use, try to get familiar with it beforehand. If not, just be ready to discuss your experience with similar systems. Showing that you're tech-savvy will give you an edge!
✨Show Your Team Spirit
Bishopbriggs Veterinary Centre values teamwork, so be prepared to share examples of how you've worked well in a team before. Highlight your reliability and proactive attitude to demonstrate that you’ll fit right in with their close-knit group.
