ServiceNow Architect

Mandatory Requirements

• 8+ years of hands-on ServiceNow experience.




• 5+ years in a ServiceNow Architect or Lead Developer capacity.




• Proven experience implementing multiple ServiceNow modules, including:
  
  
  
  • ITSM

  
  

  • ITOM

  
  

  • HRSD

  
  

  • SecOps

  
  

  • GRC/IRM

  
  

  • SPM

  
  

  
  




• Deep expertise in:
  
  
  
  • ServiceNow scripting (client-side and server-side)

  
  

  • Flow Designer

  
  

  • Integration Hub

  
  

  • Service Portal / Employee Center

  
  

  • Automated Test Framework (ATF)

  
  

  • CMDB architecture

  
  

  
  




• Strong experience with enterprise integrations, including:
  
  
  
  • REST

  
  

  • SOAP

  
  

  • MID Server

  
  

  
  




• Demonstrated experience delivering end-to-end ServiceNow implementations, from design through deployment.




• Strong understanding of the ServiceNow security model, including:
  
  
  
  • ACLs

  
  

  • Roles

  
  

  • Domain separation

  
  

  
  




• Experience working in Agile environments.




• Excellent written and verbal communication skills in English.




• Ability to work effectively in high-pressure, regulated environments.

Desirable Qualifications

• ServiceNow Certified Technical Architect (CTA) or progress toward CTA.




• Multiple ServiceNow CIS certifications, such as:
  
  
  
  • ITSM

  
  

  • HRSD

  
  

  • ITOM

  
  

  • SecOps

  
  

  • GRC

  
  

  
  




• Experience in financial services or other regulated industries.




• Knowledge of DevOps and CI/CD pipelines.




• Experience with ServiceNow Performance Analytics and Reporting.




• Familiarity with cloud infrastructure and enterprise integration platforms.




• Experience supporting audits and regulatory compliance initiatives.

Thanks.