Vbeyond is seeking a German & English-speaking Service Desk Analyst to provide first-line IT support in a hybrid environment in the UK. The role requires bilingual communication, strong incident handling, and familiarity with ServiceNow to manage tickets and SLA targets.
You will work across teams, log and troubleshoot issues, prioritize by impact, and ensure timely resolution while delivering excellent customer service in both languages.
#J-18808-Ljbffr
Hybrid IT Service Desk Analyst - German & English employer: Vbeyond
Vbeyond is an exceptional employer that fosters a collaborative and innovative work culture in the heart of London. With a strong focus on employee growth, we offer continuous learning opportunities and the chance to work on cutting-edge AI-driven projects that make a real impact. Our commitment to sustainable practices and team integration ensures that you will thrive in a supportive environment while contributing to meaningful advancements in software development.
