Hybrid CS Team Manager | Coach, Lead & Scale Performance

Hybrid CS Team Manager | Coach, Lead & Scale Performance

Full-Time On-site
Vax Ltd

Vax Ltd in Droitwich, Worcestershire, is seeking an experienced Team Manager for our Contact Centre. The role combines on-site leadership with hybrid working patterns, guiding a team of 10–12 to deliver exceptional customer experiences.

You'll coach, develop, and motivate Advisors, manage performance KPIs, and drive continuous improvements while ensuring service levels and customer satisfaction remain at the forefront of daily operations.

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Vax Ltd

Contact Details:

Vax Ltd Recruitment Team