At a Glance
- Tasks: Manage strategic customer relationships and drive innovative solutions for salary sacrifice schemes.
- Company: Join Vavoom, a multi-award-winning fleet management business committed to sustainability.
- Benefits: Enjoy an excellent salary, uncapped commission, electric car, and generous leave.
- Other info: Dynamic environment with opportunities for personal and professional growth.
- Why this job: Be part of a growing team making a real impact on the planet's future.
- Qualifications: Passion for customer success and experience in account management.
The predicted salary is between 50000 - 60000 £ per year.
Are you driven by positive outcomes and passionate about great customer relationships? Vavoom is seeking ambitious, professional people to join our Account Management team and be at the forefront of our business through its next phase of growth.
Why Vavoom? Vavoom is a multi-award-winning fleet management business, seeing significant growth following continued investment in our operations and people. We embrace technology to the benefit of our proposition and are proud of our expert team underpinning the service. We are a small but mighty organisation, committed to making a difference to the planet by supporting organisations to transition to lower emission vehicles. Vavoom’s fleet management proposition and capability matches that of our largest competitors and our innovative approach sets us apart in the industry. Our progressive culture, set by our people, is the driving force of our business.
The role: Vavoom operates as a trusted partner to its customers. They rely on us to provide expert advice, innovative solutions and excellent outcomes in the management of their salary sacrifice car schemes. Our approach to market is to operate as an extension of our customer organisation. We work consultatively with our customers in implementation and this continues through the life-cycle of the scheme. This means the schemes are designed to meet the Employer specific objectives to maximise the value delivered by Vavoom to the organisation.
As an Account Director you will manage the relationship with our Strategic Accounts. These major corporate customers have employee bases of up to 8,000. You will keep your finger on the pulse of the account, identifying opportunity for scheme progression and ensuring our communication with the customer is exceptional.
What you’ll be doing:
- Managing strategic customer relationships
- Defining, implementing and progressing customer strategy initiatives to enhance customer success metrics
- Monitoring account success and identifying opportunities for improvement and innovation
- Meeting customer contractual obligations and reporting KPIs
- Supporting colleagues to deliver greater customer satisfaction
- Preparing customer proposals and reporting packs
- Chairing regular account review meetings
- Reporting to the Directors on customer success and areas for improvement
- Supporting in new business sales processes and the implementation of new customer accounts.
We’re looking for people to join our team who:
- Are motivated to play their part in the next phase of growth of an exciting well regarded business
- Can demonstrate passion for providing excellent customer outcomes
- Want to join a business they can grow with and have influence on its future strategy
What's in it for you:
- Excellent basic salary
- Uncapped commission scheme
- Electric company car
- 25 days annual leave and an extra day for your birthday
- Company Pension
- Life Assurance scheme
- Subsidised staff canteen
To Apply: Along with your CV, please include a cover note explaining your experience and why you’re excited to join Vavoom.
Account Director - Salary Sacrifice in Manchester employer: Vavoom Vehicle Management
Vavoom is an exceptional employer that champions a progressive work culture, where innovation and sustainability are at the heart of our operations. As a multi-award-winning fleet management business, we offer our employees not only competitive salaries and uncapped commission but also a supportive environment that fosters personal and professional growth. Join us in making a meaningful impact on the planet while enjoying unique benefits like an electric company car and additional leave for your birthday.
StudySmarter Expert Advice🤫
We think this is how you could land Account Director - Salary Sacrifice in Manchester
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Show them you’re not just another candidate; you’re genuinely interested in their mission and values.
✨Tip Number 3
Practice your pitch! Be ready to explain how your skills can help Vavoom achieve its goals, especially in enhancing customer relationships and driving innovative solutions.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and shows you’re serious about joining our team.
We think you need these skills to ace Account Director - Salary Sacrifice in Manchester
Some tips for your application 🫡
Craft a Compelling Cover Note:Your cover note is your chance to shine! Make sure to explain your experience clearly and why you’re excited about joining Vavoom. We want to see your passion for customer relationships and how you can contribute to our growth.
Tailor Your CV:Don’t just send the same CV to everyone! Tailor it to highlight your relevant experience in account management and customer success. We love seeing how your skills align with what we do at Vavoom.
Showcase Your Achievements:When detailing your experience, focus on specific achievements that demonstrate your ability to enhance customer outcomes. We’re all about positive results, so let us know how you’ve made a difference in previous roles!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from Vavoom!
How to prepare for a job interview at Vavoom Vehicle Management
✨Know Your Stuff
Before the interview, make sure you thoroughly understand Vavoom's business model and their approach to fleet management. Familiarise yourself with salary sacrifice schemes and how they benefit both employers and employees. This knowledge will help you demonstrate your passion for the role and show that you're genuinely interested in what they do.
✨Showcase Your Relationship Skills
As an Account Director, building strong customer relationships is key. Prepare examples from your past experiences where you've successfully managed client accounts or improved customer satisfaction. Highlight your consultative approach and how you've tailored solutions to meet specific client needs.
✨Be Ready to Discuss Strategy
Vavoom is looking for someone who can define and implement customer strategies. Think about how you would approach this in your previous roles. Be prepared to discuss specific initiatives you've led that enhanced customer success metrics and how you identified opportunities for improvement.
✨Ask Insightful Questions
At the end of the interview, don’t shy away from asking questions. Inquire about Vavoom's future growth plans, how they measure account success, or what challenges they foresee in the industry. This shows your interest in the company’s direction and your eagerness to contribute to its success.
