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- Tasks: Manage customer relationships and support day-to-day operations for fleet management.
- Company: Vavoom is an award-winning fleet management company focused on sustainability and technology.
- Benefits: Enjoy a salary up to £30,000, bonuses, electric car, 25 days leave, and more perks!
- Why this job: Join a progressive team making a positive impact on the planet while developing your career.
- Qualifications: A can-do attitude with experience in customer account management and excellent communication skills.
- Other info: Apply with your CV and a brief note on why you're a great fit!
The predicted salary is between 21600 - 42000 £ per year.
Are you driven by positive outcomes and passionate about great customer relationships? Vavoom is seeking high energy, professional individuals to join our Account Management function and support our growing customer base in the management of their vehicles.
Why Vavoom? Vavoom is a multi-award-winning fleet management business, seeing significant growth following continued investment in our operations and people. We embrace technology to the benefit of our proposition and are proud of our expert team underpinning the service. We are a small but mighty organisation, committed to making a difference to the planet by supporting organisations to transition to lower emission vehicles. Our team has a progressive culture and we are continually seeking to provide additional value to our customers.
The role: Due to continued growth we are hiring an Account Executive to manage and support the day-to-day operations of SME and Corporate customers, including some of the UK’s largest employers across our fleet management and salary sacrifice schemes. Our approach to relationship management is all about providing consultative, expert advice, while delivering on our commitments.
What you’ll be doing:
- Managing a portfolio of customer relationships; operating as the main point of contact for those organisations, preparing for and attending regular account reviews, supported by the Commercial Director.
- Pricing and quotations; working with the pricing team to provide proposals for your customers and quotations for new vehicle orders.
- Account administration; supporting the customer fleet operation to run smoothly, coordinating with the wider team to deliver customer projects.
- Driver Support; acting as the point of contact for customers’ drivers and working with internal and external teams to support in-life queries.
What You'll Bring: A can-do attitude, as someone who thrives in a fast-paced environment. A proven track record in customer account management, customer success or customer experience. We’re looking for people to join our team who:
- Are motivated to learn, and share their own knowledge.
- Genuinely want to deliver exceptional customer outcomes.
- Are great communicators.
What's In It For You:
- Salary up to £30,000 DOE.
- £6,000 annual bonus.
- Electric company car.
- 25 days annual leave and an extra day for your birthday.
- Company Pension.
- Life Assurance scheme.
- Subsidised staff canteen.
- Free onsite office parking.
To Apply: Please apply with a current, up to date CV and a line or two telling us why you would be a great fit for the role.
Account Executive employer: Vavoom Vehicle Management
Contact Detail:
Vavoom Vehicle Management Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Executive
✨Tip Number 1
Research Vavoom's values and mission, especially their commitment to lower emission vehicles. This will help you align your conversation during interviews with their goals and demonstrate your genuine interest in their work.
✨Tip Number 2
Prepare specific examples from your past experiences that showcase your ability to manage customer relationships effectively. Highlight instances where you delivered exceptional outcomes or resolved complex issues, as this aligns with the role's requirements.
✨Tip Number 3
Practice your communication skills, focusing on clarity and professionalism. As an Account Executive, you'll need to convey information effectively to both customers and internal teams, so being articulate will set you apart.
✨Tip Number 4
Network with current or former employees of Vavoom on platforms like LinkedIn. Engaging with them can provide insights into the company culture and expectations, which can be invaluable during your interview process.
We think you need these skills to ace Account Executive
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in account management and customer relations. Use keywords from the job description to demonstrate that you understand the role and its requirements.
Craft a Compelling Cover Letter: In your cover letter, briefly explain why you're passionate about customer relationships and how your skills align with Vavoom's mission. Mention specific examples of how you've delivered exceptional outcomes in previous roles.
Showcase Your Communication Skills: Since great communication is key for this role, consider including examples in your application that demonstrate your ability to communicate effectively with clients and colleagues alike.
Express Your Motivation: In your application, convey your enthusiasm for working in a fast-paced environment and your eagerness to learn and grow within the company. This will resonate well with Vavoom's progressive culture.
How to prepare for a job interview at Vavoom Vehicle Management
✨Show Your Passion for Customer Relationships
Vavoom is all about great customer relationships, so make sure to express your enthusiasm for building and maintaining these connections. Share examples from your past experiences where you successfully managed client accounts and delivered exceptional outcomes.
✨Demonstrate Your Consultative Approach
Since the role involves providing expert advice, prepare to discuss how you approach consultative selling. Highlight instances where you've identified customer needs and tailored solutions to meet those needs effectively.
✨Be Ready to Discuss Pricing and Quotations
Familiarise yourself with the basics of pricing strategies and quotations, as this will be a part of your responsibilities. Be prepared to talk about how you’ve handled pricing discussions in previous roles and how you ensure transparency and fairness in proposals.
✨Exhibit Your Communication Skills
As a key point of contact for customers, strong communication skills are essential. Practice articulating your thoughts clearly and confidently, and be ready to provide examples of how you've effectively communicated with clients and internal teams in the past.
