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- Tasks: Support our Solar and Energy teams with administrative tasks and project coordination.
- Company: Family-run solar installation company dedicated to renewable energy.
- Benefits: Competitive salary, training opportunities, and a supportive team environment.
- Why this job: Join a fast-paced team making a positive impact on the environment.
- Qualifications: Experience in admin roles, strong organisational skills, and a proactive mindset.
- Other info: Opportunities for career progression in a growing industry.
The predicted salary is between 25000 - 32000 £ per year.
About Us
We are a family-run solar installation company committed to helping homes and businesses transition to clean, renewable energy. Built on trust, quality, and a personal approach, we take pride in delivering excellent service and building long-term relationships with our customers.
Role Overview
We are looking for a highly organised and reliable Operations Administrator to support our Solar and Energy teams. Reporting to the Executive Assistant to the CEO, you will play a key role in ensuring the smooth coordination of projects, accurate administration, and excellent customer experience from initial enquiry through to installation and aftercare. This is an ideal role for someone who thrives in a fast-paced environment, enjoys working behind the scenes, and takes pride in keeping operations running efficiently.
Key Responsibilities
- Provide day-to-day administrative support to the Solar and Energy teams
- Coordinate project schedules, installations, and engineer diaries
- Process customer applications, contracts, and documentation accurately
- Maintain and update CRM and internal systems with customer and project data
- Liaise with customers to provide updates and ensure a smooth journey
- Support with booking surveys, installations, and follow-up appointments
- Assist with compliance documentation (e.g., certifications, warranties, handover packs)
- Coordinate with suppliers and internal teams to track materials and timelines
- Handle inbound calls and emails, directing queries appropriately
- Support post-installation administration, including customer sign-off and documentation
- Assist the Executive Assistant with wider administrative tasks and process improvements
Requirements
- Previous experience in an administrative or operations support role
- Strong organisational skills and attention to detail
- Excellent communication and customer service skills
- Ability to manage multiple tasks and prioritise workload effectively
- Comfortable using CRM systems and Microsoft Office (especially Excel and Outlook)
- A proactive and problem-solving mindset
- Ability to work both independently and as part of a team
- Interest in renewable energy or construction/project environments is a plus
What We Offer
- Competitive salary (dependent on experience)
- Supportive, family-run team environment
- Training and development opportunities
- Exposure to fast-growing renewable energy projects
- Opportunities for progression within the business
- The chance to contribute to a company making a positive environmental impact
Administrator in Harrogate employer: Vaults Consulting Ltd
Contact Detail:
Vaults Consulting Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administrator in Harrogate
✨Tip Number 1
Get to know the company! Research their projects and values, especially their commitment to renewable energy. This will help you tailor your conversations and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing the Administrator role. Personal connections can make a huge difference!
✨Tip Number 3
Prepare for the interview by practising common questions related to administrative roles. Think about how your skills align with their needs, especially around organisation and customer service. We want to see your problem-solving mindset shine!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining our family-run team and contributing to a positive environmental impact.
We think you need these skills to ace Administrator in Harrogate
Some tips for your application 🫡
Show Your Organisational Skills: As an Operations Administrator, being organised is key! Make sure to highlight your experience in managing schedules and keeping things running smoothly. We love seeing examples of how you've kept projects on track in the past.
Tailor Your Application: Don’t just send a generic application! Take a moment to tailor your CV and cover letter to reflect the specific skills and experiences that match our job description. It shows us you’re genuinely interested in joining our family-run team.
Highlight Your Customer Service Experience: Since we pride ourselves on excellent customer service, be sure to mention any relevant experience you have in this area. Share stories that demonstrate your communication skills and how you’ve helped customers in previous roles.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important details about the role. Plus, it makes it easier for us to get to know you!
How to prepare for a job interview at Vaults Consulting Ltd
✨Know the Company Inside Out
Before your interview, take some time to research the solar installation company. Understand their mission, values, and recent projects. This will not only show your genuine interest but also help you tailor your answers to align with their goals.
✨Showcase Your Organisational Skills
As an Operations Administrator, being organised is key. Prepare examples from your past experiences where you successfully managed multiple tasks or coordinated schedules. Highlight how your attention to detail has positively impacted previous roles.
✨Demonstrate Customer Service Excellence
Since this role involves liaising with customers, be ready to discuss your approach to providing excellent customer service. Share specific instances where you resolved issues or improved a customer's experience, showcasing your communication skills.
✨Familiarise Yourself with CRM Systems
If you have experience with CRM systems, be prepared to discuss it. If not, do a bit of research on common systems used in the industry. Showing that you're proactive about learning can impress the interviewers and demonstrate your problem-solving mindset.