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- Tasks: Ensure safety and security at our cash processing site, monitoring access and CCTV.
- Company: Join Vaultex, the UK's leading cash processing company, supporting secure business operations.
- Benefits: Enjoy competitive salary, generous pension, discounts, and a supportive work environment.
- Why this job: Be part of a dynamic team that values inclusivity, professional growth, and social impact.
- Qualifications: Good computer skills, excellent communication, and a flexible approach; security experience is a plus.
- Other info: Opportunities for career progression and a commitment to mental health support.
The predicted salary is between 22700 - 30000 £ per year.
Who we are
Vaultex are the UK’s leading cash processing company, with sites nationwide. When you join us, you are supporting businesses to run securely and more efficiently, and ensuring continued access to cash for the millions of people that depend on it. To find out more you can visit our website.
- Hours: Monday to Friday 13:30 to 20:30 – 35 hours per week
- Salary: £27,146 (includes shift allowance)
- Grade: CM20
- Location: Springwell House, District 2, Parsons Estate, Washington, Tyne and Wear, NE37 1EX
Job purpose
You will be expected to ensure the safety and security of the staff and customers of the Note/Coin Site including monitoring access control and CCTV. The role holder will support the existing team, ensuring adherence to security procedures at all times and undertake relevant ad-hoc tasks as requested by the Control Room Supervisor/FO. This will include various facilities and Health and Safety checks in accordance with procedures.
Main responsibilities
- Act in the day to day running of a Security Control environment and ensure Vaultex / B of E Security procedures are adhered to within the site.
- Act as the first point of contact for visitors and employees to the site presenting a professional image at all times.
- Be responsible for carrying out daily Security checks to minimise Site risk, dealing with on site visitors, including contractors, deliveries and Vaultex employees, as well as outside agencies including the police.
- Carry out strict security procedures, which include perimeter checks, employee/visitor searches etc.
- Maintain vigilant observation using the digital CCTV Camera system/ alarm testing & assist in periodic security checks and procedures.
- Maintain and record all information accurately.
- Assist with the general maintenance of the building.
- Proactively deal with any security/H & S issues ensuring raised appropriately and timely.
- Conduct and deal with Health & Safety issues, including carrying out alarm and fire safety tests.
- Maintain effective liaison with Vaultex Control Room.
- Other general daily duties as delegated by the Leadership team.
Knowledge, skills and experience required
- Good computer literacy skills;
- Confident questioning approach with excellent communication skills;
- Flexible approach to required tasks and working times;
- Well-organised with an ability to multi-task;
- Excellent observation skills;
- Ability to work within a team;
- Excellent time keeping and attendance;
- Adhere to the company core standards of behaviour and values;
- Previous experience in the Security field, including control room an advantage, although training will be provided.
What we offer you
We are a Living Wage employer with Investors in People Platinum status, and as such have a great range of benefits:
- A generous company pension – auto-enrolled 4% employee 10% employer.
- Competitive holiday allowance of 21 days with an option to purchase additional holidays.
- Group life assurance 4 x salary.
- Group income protection.
- VaulteXtra discounts on retailers, cycle to work, childcare vouchers, gym membership, cash back on purchase, eye tests and many more.
- Employee Assistance Programme – a free service should our employees require professional and impartial advice for legal advice and counselling.
- Robust Learning and Development team and opportunities for career progression.
- Performance based yearly bonus.
- One day paid volunteering opportunity each year.
- Mentorship programmes.
- Access to Peppy – a digital health platform providing support for healthcare in menopause, fertility, men\’s and women\’s health.
- Access to Aviva Digicare+ for annual health checks, nutritional consultations, mental health support, bereavement support and more.
- Access to Zurich\’s Virtual GP service.
- Charles Cameron – free access to independent mortgage advice.
Our culture
Vaultex acknowledges every person’s right to feel valued, respected, and fairly rewarded for what they do. We foster a collaborative environment where everyone is encouraged to share their views and shape Vaultex’s future. We are proud to demonstrate our commitment to transparency and progress as a Work180 endorsed employer.
Continue the conversation
Vaultex UK Ltd is an equal opportunities employer and welcomes applications from all members of the community. If you require any reasonable adjustments throughout the recruitment process, please let us know.
Upon submitting your application via the Workday link, you will receive an email notifying you of the outcome of your application when this has been reviewed. For successful candidates, the next stage will be a phone interview with the Vaultex recruitment team. If you would like to check the status of your application, please contact a member of the recruitment team.
Due to the secure nature of our business, all successful candidates will need to provide a five-year traceable work history (satisfactory employment references or evidence to explain employment gaps) and complete a criminal record and credit background check.
We look forward to hearing from you!
In Short
- Industry Banking
- Founded 2007
- Location London
- Company size 500 – 999
Who we are
Vaultex is the UK’s leading cash processing company. As a joint venture between Barclays Bank and HSBC, we process in excess of £100 billion bank notes and coins per year on behalf of our stakeholders and customers.
At Vaultex, we provide a positive, productive and constructive environment where new ideas and talented people can flourish.
Why apply for a role with us?
As an award-winning employer that champions ongoing professional development and a healthy work-life balance, we believe in giving our people a career – not just a job. Vaultex contains many knowledgeable, passionate and committed industry experts; some of which have spent their whole career with us because of the opportunities to progress.
Vaultex continually strives to develop and invest in our most valuable asset: our people. As well as being part of a dynamic and dedicated team of people, Vaultex will enable you to:
- Be part of a highly motivated and engaged workforce
- Work in an environment that promotes inclusivity and diversity
- Be part of a progressive culture that allows its people to flourish
- Be rewarded for contributing ideas and continuous improvements
The benefits we offer:
- Living Wage employer with Investors in People Platinum status
- Competitive salary plus benefits, with a performance related bonus (grade dependant)
- Exceptional bonus scheme for creative and inspirational employees who have made a major difference to the way Vaultex works.
- Spot prizes – small tokens of appreciation for employees who have gone out of their way to help out colleagues or customers.
- Generous company pension – auto enrolled (employee 4%, Vaultex 10%)
- Competitive holidays with an option to buy additional
- A generous Group Life Assurance package
- Additional life insurance benefits include access to online GPs and specialists at a time that suits you.
- Group Income protection
- Access to VaulteXtra – offering discounts on various retailers, cycle to work scheme, childcare vouchers, GymFlex membership, cash back on purchases and eye tests
- Comprehensive Employee Assistance Program with access to 24/7 counselling and mental health support.
- Cash health plans – claim back on dental visits, prescriptions and physiotherapy sessions.
- Paid volunteering opportunities.
Our diversity strategy
Equality is at the core of our business. As the UK’s leading cash processing company, we’re ideally positioned to provide a powerful platform for social change. Creating a culture of equality isn’t just the right thing to do, it’s the smart thing. Diverse companies are more innovative and better positioned to succeed, which is why we post our roles on a wide variety of jobsites to broaden ourreach. We strive to create a workplace that reflects the communities we serve, where everyone feels empowered to bring their full and authentic selves to work. By partnering with companies such as Work180, we have a genuine commitment to gender equality.
Wellbeing at Vaultex
In 2017 Vaultex signed the Time to Change pledge, signalling our commitment to breaking the stigma associated with mental health. The event marked a watershed moment: as our people witnessed executive buy-in on creating a culture that empowers them to come forward with any mental-health related issues, knowing that they will be taken seriously. All people managers are trained to ensure they are equipped with mental health support skills, we have designated mental health first aiders, and we offer support via our independent employee assistance programme Care First. This allows our people to access professional counselling whenever they need.
We offer a variety of other support services and have recently launched the peppy app. This connects our employees to trusted information and human experts for free personalised support for: menopause, fertility, men’s health, women’s health and advice for new and expectant parents.
Contact us
If you would like to learn more about what we do or explore career opportunities with us, please visit our website or contact us directly at recruitment@vaultexuk.com
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Security Controller employer: Vaultex UK
Contact Detail:
Vaultex UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Security Controller
✨Tip Number 1
Familiarise yourself with the specific security procedures and protocols that Vaultex follows. Understanding their approach to safety and security will not only help you in interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Network with current or former employees of Vaultex, especially those in security roles. They can provide valuable insights into the company culture and expectations, which can be beneficial during your application process.
✨Tip Number 3
Prepare for the phone interview by practising common security-related scenarios. Think about how you would handle various situations, such as dealing with visitors or responding to security breaches, as these are likely to come up.
✨Tip Number 4
Showcase your ability to work within a team and communicate effectively. Highlight any past experiences where you successfully collaborated with others, as teamwork is crucial in a security environment.
We think you need these skills to ace Security Controller
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Security Controller position. Understand the key responsibilities and required skills, so you can tailor your application accordingly.
Tailor Your CV: Customise your CV to highlight relevant experience in security roles, particularly any control room experience. Emphasise your communication skills, attention to detail, and ability to work under pressure, as these are crucial for this role.
Craft a Strong Cover Letter: Write a compelling cover letter that explains why you are a great fit for the Security Controller position. Mention specific examples from your past experiences that demonstrate your ability to adhere to security procedures and handle health and safety issues.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are essential traits for a security role.
How to prepare for a job interview at Vaultex UK
✨Know Your Security Procedures
Familiarise yourself with the security protocols and procedures that Vaultex follows. Being able to discuss these during your interview will show that you are proactive and understand the importance of safety in a cash processing environment.
✨Demonstrate Strong Communication Skills
As a Security Controller, you'll be the first point of contact for visitors and employees. Practice clear and confident communication, as this will be crucial in ensuring safety and professionalism on site.
✨Showcase Your Observation Skills
Highlight any previous experience where your observation skills were key to maintaining safety or security. Be prepared to give examples of how you've identified and dealt with potential risks in the past.
✨Prepare for Health and Safety Questions
Expect questions related to health and safety protocols. Brush up on relevant regulations and be ready to discuss how you would handle various scenarios, such as emergency situations or safety checks.
