Job Responsibilities:
1. Marketing and Content Oversight
- Review and approve the marketing vendor’s proposed themes and ideas for monthly social media posting cycles
- Vet completed marketing materials (copy, imagery, videos) to ensure alignment with brand values
- Coordinate with vendor and staff on filming days, including product preparation and filming requirements
- Provide input on advertising themes, packaging, areas of focus, cost‑saving opportunities, and strategies to improve brand awareness. Note: The vendor manages most operational and content production work. Existing photo/video content supports posting until December, with some additional filming required in the coming months.
2. Customer Enquiries
- Respond to customer enquiries via Instagram, WhatsApp, and the company’s CRM messaging system
- Escalate enquiries to relevant staff when necessary
3. Website and Product Content
- Coordinate product photography shoots with the photographer when required
- Upload product photographs and information to the company’s website catalogue
4. Operations
- Handle ad hoc operational requests, such as monitoring packaging and operational supplies, and arranging replenishment when needed
5. Compliance
- Conduct Ministry of Law screening and due‑diligence checks
- Prepare and submit cash transaction reports to the Singapore Police Force where required
6. Ad-hoc
- Tasks as and when assigned by Managing Director
Job Requirements:
- Minimum Diploma in Business or equivalent with 2 years of working experience
- Strong attention to detail and ability to ensure brand consistency
- Excellent communication skills for vendor coordination and customer engagement
- Familiarity with social media platforms (Instagram, Facebook, TikTok) and ability to oversee posting schedules
- Experience in reviewing digital content (copy, graphics, video) for brand alignment
- Basic knowledge of social media analytics and ability to provide input on improving reach and engagement
- Familiarity with CRM systems and website content management
- Ability to manage multiple tasks and deadlines
- Knowledge of compliance requirements under Singapore’s Ministry of Law is an advantage
- Possession of Class 3 Driving License is advantageous
Vault Personnel Pte. Ltd.
UEN202026390C | EA License No. 20C0275 | R23115268 Tan Li Yen
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Marketing & Operation Executive in Penarth employer: VAULT PERSONNEL PTE. LTD.
As a Grants and Compliance Executive at our company, you will thrive in a dynamic and supportive work environment that prioritises employee growth and development. We offer competitive salaries, performance bonuses, and comprehensive medical insurance, alongside a culture that values compliance and professionalism. Located in Singapore, our team enjoys a hybrid work model, allowing for flexibility while maintaining a strong focus on achieving key performance indicators in a fast-paced setting.
