Vatix is seeking a Technical Support Specialist to join our customer support team in London. You will be the point of contact for customers, working across our web app, mobile apps, and safety devices to diagnose issues and guide configurations.
You will learn the product deeply and partner with engineers to resolve problems. You will handle onboarding support, configure reporting forms, and help customers optimise their usage of the platform.
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SaaS & IoT Support Specialist — London employer: Vatix
Vatix is an exceptional employer located in the vibrant Greater London area, offering a dynamic work culture that fosters collaboration and innovation. Employees benefit from a competitive salary, private health insurance, and various office perks, while also enjoying ample opportunities for professional growth and development in the tech consulting field. Join us to make a meaningful impact as you lead larger customers through their onboarding journey.
