Associate Product Manager (Graduate)

Vatix is a profitable, bootstrapped B2B SaaS company, founded in London in 2018, with our engineering team in Kraków from day one. We build a governance, risk and compliance platform that helps organisations deliver operational excellence: risk management, audits and inspections, incident and event management, compliance assurance, and the safety and quality use cases that sit alongside them. It is used by over 800 organisations and more than 75,000 people, including Starbucks, British Airways, Dyson, Intel, Siemens, the Co-op, the NHS, Cambridge University and the University of Oxford. We are not VC-backed and have no plans to sell. This is a long-term, profitable business growing around 40% year on year, with a clear roadmap and a reputation as an emerging leader in its category. We are around 30 people, 20 of them in product and engineering.

A defining feature of our product is that customers configure it themselves through a no-code builder. That makes the product work unusually interesting. You are not designing one workflow, you are designing the building blocks that organisations use to design their own.

Our product range has outgrown one product manager. Every project and prototype currently runs through him, which makes him the bottleneck on all of them. So the point of this job is not to assist. It is for you to take modules and areas of the product and own them outright, as early as you can be trusted with them. For the right person that means running your own area inside a year: your own customers, your own analysis, your own decisions about what gets built. You will report to our Product Manager, who has spent five years building this product and knows this market better than anyone, and you will sit next to him in London. He will mentor you daily. You do not need to have done product management before. We would rather hire someone excellent and teach them product than someone average who has already done it.

Your first few months will involve:

• Owning the feedback loop end to end, capturing support tickets, customer emails, sales calls, and logging them against the right customer and project.
• Building out product analytics, including instrumentation and key questions worth asking.
• Maintaining delivery hygiene by keeping the main Linear views honest and writing tickets with proper acceptance criteria.
• Handling product communications, including release notes and customer-facing product communications when our product manager is away.
• Participating in discovery by sitting in on customer calls and eventually running your own.
• Creating prototypes, starting with simple ones and progressing to larger projects based on your capabilities.

This role is AI-first, and you will use Claude Code every day to think through and pressure test plans, interrogate data, and build working front-end prototypes. You will work in a shared repository with the rest of the product team, learning to get from customer conversations to testable products quickly.

We are looking for:

• Excellent academics from a strong university.
• Quantitative ability, evidenced by a technical or quantitative degree or high A-level Maths.
• Strong analytical ability to structure problems and reach defensible answers from imperfect data.
• Exceptional communication skills, especially in writing.
• Genuine enthusiasm for working AI-first.
• Evidence of having built something, such as a side project or analysis.
• Comfort with ambiguity and customer interactions.
• Ambition and patience to earn ownership.
• Interest in governance, risk, and compliance.

Practicalities:

• Salary: £45,000
• Location: London office, five days a week.
• Start date: As soon as you are able to join us.
• Holiday: 25 days, plus bank holidays.
• Health: Private health insurance included.
• Pension: Company pension scheme.
• Equipment: Your choice of Dell XPS or MacBook Pro, plus monitors and peripherals.
• Office: Weekly Ocado deliveries for breakfast, snacks, and drinks.
• Off-sites: Two company off-sites a year in Kraków.

Process:

• A conversation with our founder and CEO.
• A call with the Product Manager you would work alongside.
• A case study based on a real product problem.
• A final chance to meet the team and get a feel for how we work.

We move quickly, but we are looking for the right person rather than the fastest hire.