Practice Manager in London

We are working closely with this highly regarded Legal 500 firm, who are looking to appoint a Practice Manager to join their Central Management team based in the City of London. This is a strategic and commercially focused appointment, working directly alongside the Chief Operating Officer, playing a critical role in supporting Heads of Department across the business and helping drive operational excellence, financial discipline, and firm wide strategic alignment.

The Firm has exciting growth plans over the next few years. Their current turnover is £19 million, with projected growth to £20 million next year. They are forecasting a further 15% growth year on year and are well placed to continue exceeding this. They currently house 200 staff, of which 150 are Solicitors and Partners. As a firm they like to grow organically and promote from within, and there are multiple examples and success stories, including an individual who joined the firm as a trainee and is now a director over the course of 5 years. They are a multi-service practice and they punch well above their weight and their main competitors are impressively some Top 50 firms. The firm has attracted many professionals out of larger ‘city’ practices, who have been looking for a more collegiate, friendly culture where individuals can make more of an impact without sacrificing on quality of work and clients. Culturally, the firm has an excellent feel — friendly, collaborative and team-oriented. They invest heavily in creating a strong internal community, hosting annual events including family BBQs and sports days, where staff, partners and families come together outside of work. You will also find there is much more in the way of staff flexibility and work-life balance, with support for hybrid working on a permanent basis.

The Role involves working closely with the Chief Operating Officer and senior leadership team, supporting Heads of Department in delivering against their operational, strategic, and commercial objectives. This is a broad and highly visible role that will play a central part in strengthening financial rigour, improving operational processes, supporting workforce planning, and ensuring departments remain aligned with wider firm strategy. Responsibilities include:

• Supporting Heads of Department with budget preparation, financial reporting, and KPI monitoring
• Assisting on pricing decisions, profitability reviews, and matter economics in conjunction with Finance
• Supporting resource planning, utilisation tracking, and commercially appropriate work allocation
• Coordinating departmental business planning cycles and tracking progress against strategic objectives
• Identifying opportunities to streamline workflows and improve operational efficiency
• Supporting professional development, engagement initiatives, and performance processes
• Acting as a key liaison between Heads of Department, Finance, HR, and senior leadership, preparing reports and management updates

Requirements include:

• Previous experience working in a law firm or professional services environment would be advantageous, though not essential
• Strong financial literacy with the ability to interpret budgets, reporting, and commercial trends
• Excellent project management and organisational skills
• Strong verbal and written communication skills, with confidence engaging senior stakeholders
• A collaborative team player who is comfortable working cross-functionally across the wider business
• High attention to detail, discretion, and the ability to remain calm and structured under pressure

Salary & Benefits include:

• Competitive salary based on experience
• Excellent benefits package
• Hybrid working arrangement

This is a first-class opportunity for a commercially minded Practice Manager to join a leading Legal 500 firm, taking on a key role at the heart of the firm’s operational and strategic growth.