Ricoh is seeking an eCommerce Customer Success Executive to drive online experience and engagement on The Ricoh eShop (TReS) and One Ricoh Portal (ORP). You will coordinate platform updates, data accuracy, and cross‑functional collaboration to support digital sales and service excellence.
You will work with Sales, CS, IT, and Product Marketing, onboarding new customers and training users while monitoring platform performance and reports to drive growth.
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Ecommerce Customer Success Specialist in Nottingham employer: Vastbouw
At Ricoh, we pride ourselves on being an excellent employer, offering a supportive and fulfilling work environment for our Operations Support Specialists. With a strong focus on employee growth through learning pathways and mentoring, coupled with a culture of collaboration and inclusivity, you will feel valued and empowered to succeed. Our commitment to community engagement and flexible working arrangements further enhances the rewarding experience of being part of our team in this dynamic role.
