At a Glance
- Tasks: Ensure reliability and performance of cloud platforms while driving automation and observability.
- Company: Join Ricoh, a leader in innovative technology solutions.
- Benefits: Enjoy a competitive salary and industry-leading benefits.
- Other info: Be part of a diverse team that values unique perspectives.
- Why this job: Make a real impact on cloud operations and enhance your technical skills.
- Qualifications: Experience in cloud infrastructure and strong problem-solving skills required.
The predicted salary is between 60000 - 80000 £ per year.
Ricoh is recruiting a Senior Platform Reliability Engineer (Operations) based in London. The role is responsible for the reliability, resilience, and operational integrity of Ricoh’s hybrid and cloud platforms.
What you will be doing:
- Deliver standards for availability, latency, performance, capacity, and scalability.
- Take part in root‑cause analysis and problem management for major incidents.
- Champion blameless post‑mortem culture and ensure actions are tracked and closed.
- Drive infrastructure‑as‑code and automation across Azure and co‑lo environments.
- Embed observability using metrics, logs, traces, and alerting tools.
- Partner with SRE and help‑desk teams to deliver service.
- Oversee automated patching, vulnerability remediation, and configuration compliance.
- Introduce KPIs and dashboards for reliability, incident trends, MTTR, change failure rate, and capacity.
- Occasional travel to datacentres and offices to ensure projects and service meet business requirements.
You will ideally have:
- Strong business awareness alongside technical capability, with a clear understanding of how infrastructure services support business operations, customer experience, and strategic objectives within a Cloud‑First strategy.
- Previous experience in a similar role plus strong practical knowledge of infrastructure, cloud, and operations.
- Strong background in Azure (IaaS, PaaS, networking, identity, storage) and on‑prem data centre operations.
- Hands‑on skills with infrastructure‑as‑code (Terraform, ARM/Bicep), configuration management (Ansible, PowerShell DSC), CI/CD pipelines (Azure DevOps, GitHub Actions).
- Experience with monitoring/observability tools, alert design, and dashboarding.
- Commercial awareness, including experience working with vendors and partners, understanding cloud consumption models, licensing and support contracts.
- Service‑focused mindset with knowledge of IT service management and effective incident and problem support.
- Knowledge of networking, security, and OS fundamentals (Windows/Linux).
- Experience operating in ISO 27001 or similar regulated environments.
- Experience integrating with ITSM platforms (e.g., ServiceNow) and aligning with ITIL processes.
- Understanding of business and application impact of infrastructure decisions.
- Working knowledge of security, architecture, and vendor/commercial considerations to support informed decision‑making.
In return for your commitment, you can expect:
- A competitive salary package.
- Industry‑leading benefits.
We are an equal opportunities employer. At Ricoh, we embrace and respect the collective and unique talents, experience, and perspectives of all people. We will judge each individual on their skills and ability, regardless of history. Some roles may require pre‑employment vetting checks.
Senior Platform Reliability Engineer (Operations) in London employer: Vastbouw
Ricoh is an exceptional employer, offering a dynamic work environment in London where innovation and collaboration thrive. With a strong commitment to employee growth, we provide industry-leading benefits and a culture that champions diversity and inclusion, ensuring every team member's unique talents are valued. Join us to be part of a forward-thinking company that prioritises operational excellence and supports your professional development in the rapidly evolving tech landscape.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Platform Reliability Engineer (Operations) in London
✨Network Like a Pro
Get out there and connect with folks in the industry! Attend meetups, webinars, or even just grab a coffee with someone who works at Ricoh. Building relationships can open doors that a CV just can't.
✨Show Off Your Skills
When you get the chance to chat with recruiters or hiring managers, don’t hold back! Share your hands-on experience with Azure, infrastructure-as-code, and any cool projects you've worked on. Let them see the real you!
✨Prepare for the Interview
Do your homework on Ricoh and the role. Understand their cloud-first strategy and think about how your skills can help them achieve their goals. Be ready to discuss how you can drive reliability and resilience in their platforms.
✨Apply Through Our Website
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're genuinely interested in joining the team at Ricoh.
We think you need these skills to ace Senior Platform Reliability Engineer (Operations) in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Senior Platform Reliability Engineer role. Highlight your hands-on experience with Azure, infrastructure-as-code, and any relevant cloud operations to catch our eye!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about reliability engineering and how your background aligns with our needs at Ricoh. Don’t forget to mention your service-focused mindset!
Showcase Your Problem-Solving Skills:In your application, share examples of how you've tackled major incidents or improved operational integrity in past roles. We love seeing candidates who can demonstrate a blameless post-mortem culture and effective incident management.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of getting noticed. It’s the easiest way for us to keep track of your application and ensure it reaches the right people!
How to prepare for a job interview at Vastbouw
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Azure, infrastructure-as-code, and monitoring tools. Be ready to discuss specific projects where you've implemented these technologies, as this will show your hands-on experience and technical capability.
✨Showcase Your Problem-Solving Skills
Prepare to share examples of how you've tackled major incidents in the past. Highlight your approach to root-cause analysis and how you champion a blameless post-mortem culture. This will demonstrate your ability to manage incidents effectively and learn from them.
✨Understand the Business Impact
Be ready to discuss how your technical decisions impact business operations and customer experience. Show that you have a strong business awareness alongside your technical skills, which is crucial for a role focused on reliability and operational integrity.
✨Prepare Questions for Them
Think of insightful questions to ask about their cloud-first strategy, team dynamics, or how they measure success in this role. This not only shows your interest but also helps you gauge if the company aligns with your career goals.
