At a Glance
- Tasks: Ensure reliability and performance of cloud platforms while driving automation and observability.
- Company: Join Ricoh, a leader in innovative technology solutions.
- Benefits: Enjoy a competitive salary and industry-leading benefits.
- Other info: Diverse and inclusive workplace with opportunities for growth.
- Why this job: Make a real impact on cloud operations and enhance your technical skills.
- Qualifications: Experience in cloud infrastructure and strong problem-solving abilities required.
The predicted salary is between 60000 - 80000 £ per year.
Ricoh is recruiting a Senior Platform Reliability Engineer (Operations) based in London. The role is responsible for the reliability, resilience, and operational integrity of Ricoh’s hybrid and cloud platforms.
What you will be doing:
- Deliver standards for availability, latency, performance, capacity, and scalability.
- Take part in root‑cause analysis and problem management for major incidents.
- Champion blameless post‑mortem culture and ensure actions are tracked and closed.
- Drive infrastructure‑as‑code and automation across Azure and co‑lo environments.
- Embed observability using metrics, logs, traces, and alerting tools.
- Partner with SRE and help‑desk teams to deliver service.
- Oversee automated patching, vulnerability remediation, and configuration compliance.
- Introduce KPIs and dashboards for reliability, incident trends, MTTR, change failure rate, and capacity.
- Occasional travel to datacentres and offices to ensure projects and service meet business requirements.
You will ideally have:
- Strong business awareness alongside technical capability, with a clear understanding of how infrastructure services support business operations, customer experience, and strategic objectives within a Cloud‑First strategy.
- Previous experience in a similar role plus strong practical knowledge of infrastructure, cloud, and operations.
- Strong background in Azure (IaaS, PaaS, networking, identity, storage) and on‑prem data centre operations.
- Hands‑on skills with infrastructure‑as‑code (Terraform, ARM/Bicep), configuration management (Ansible, PowerShell DSC), CI/CD pipelines (Azure DevOps, GitHub Actions).
- Experience with monitoring/observability tools, alert design, and dashboarding.
- Commercial awareness, including experience working with vendors and partners, understanding cloud consumption models, licensing and support contracts.
- Service‑focused mindset with knowledge of IT service management and effective incident and problem support.
- Knowledge of networking, security, and OS fundamentals (Windows/Linux).
- Experience operating in ISO 27001 or similar regulated environments.
- Experience integrating with ITSM platforms (e.g., ServiceNow) and aligning with ITIL processes.
- Understanding of business and application impact of infrastructure decisions.
- Working knowledge of security, architecture, and vendor/commercial considerations to support informed decision‑making.
In return for your commitment, you can expect:
- A competitive salary package.
- Industry‑leading benefits.
We are an equal opportunities employer. At Ricoh, we embrace and respect the collective and unique talents, experience, and perspectives of all people. We will judge each individual on their skills and ability, regardless of history. Some roles may require pre‑employment vetting checks.
Senior Platform Reliability Engineer in London employer: Vastbouw
Ricoh is an exceptional employer, offering a dynamic work environment in London that fosters innovation and collaboration. With a strong commitment to employee growth, we provide industry-leading benefits and a culture that champions diversity and inclusion, ensuring every team member's unique talents are valued. Join us to be part of a forward-thinking company that prioritises operational excellence and supports your professional development in the rapidly evolving tech landscape.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Platform Reliability Engineer in London
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Vastbouw values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Vastbouw might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Vastbouw!
✨Direct Apply to Vastbouw
Let's not forget to apply directly through the Vastbouw website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Senior Platform Reliability Engineer in London
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Vastbouw.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Vastbouw. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Vastbouw
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
