Ricoh in Leeds is seeking an IT Service Requests Specialist to provide excellent support to internal colleagues via phone, email and face-to-face interactions. You will be part of a fast-paced, high-volume team focused on delivering timely resolutions.
Key duties include acting as the primary contact for customer queries, performing initial assessment and resolution of incidents and service requests, taking ownership through to resolution or escalation, and maintaining up-to-date knowledge of
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IT Service Desk Analyst in Leeds employer: Vastbouw
At Ricoh, we pride ourselves on being an excellent employer, offering a supportive and fulfilling work environment for our Operations Support Specialists. With a strong focus on employee growth through learning pathways and mentoring, coupled with a culture of collaboration and inclusivity, you will feel valued and empowered to succeed. Our commitment to community engagement and flexible working arrangements further enhances the rewarding experience of being part of our team in this dynamic role.
