Ricoh is seeking an IT Service Requests professional in Leeds to deliver first-line support to internal colleagues via phone, email and in person. You will handle service requests in a fast-paced environment, ensuring timely responses and high-quality customer service.
You will assess incidents, resolve or escalate as needed, and keep knowledge of processes current. The role emphasizes collaboration, reliability and a can-do attitude within a supportive IT team in the UK.
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Entry-Level Service Request Analyst - IT Support Career in Leeds employer: Vastbouw
At Ricoh, we pride ourselves on being an excellent employer, offering a supportive and fulfilling work environment for our Operations Support Specialists. With a strong focus on employee growth through learning pathways and mentoring, coupled with a culture of collaboration and inclusivity, you will feel valued and empowered to succeed. Our commitment to community engagement and flexible working arrangements further enhances the rewarding experience of being part of our team in this dynamic role.
