At a Glance
- Tasks: Provide top-notch customer support for cutting-edge AI data management solutions.
- Company: Join VAST Data, a leader in AI infrastructure and innovation.
- Benefits: Remote work, competitive salary, and opportunities for professional growth.
- Other info: Dynamic startup environment with travel opportunities and career advancement.
- Why this job: Be part of a revolutionary team shaping the future of data management.
- Qualifications: Experience in file systems, NAS implementation, and strong communication skills.
VAST Data is looking for a Customer Support Engineer to join our growing team! This is a great opportunity to be part of one of the fastest-growing infrastructure companies in history, an organization that is at the forefront of the revolution in artificial intelligence.
VAST Data is the data platform company for the AI era. We are building the enterprise software infrastructure to capture, catalog, refine, enrich, and protect massive datasets and make them available for real-time data analysis and AI training and inference. Designed from the ground up to make AI simple to deploy and manage, VAST takes the cost and complexity out of deploying enterprise and AI infrastructure across data centre, edge, and cloud.
To be successful in this role, you will need:
- Significant experience in file systems and scale-out NAS implementation.
- In-depth knowledge and hands-on experience with S3 and high-performance computing (advantageous).
- Excellent business written and verbal communication and presentation skills.
- Hands-on lab and hardware management experience (advantageous).
- Experience working in a rapidly growing entrepreneurial, dynamic start-up (advantageous).
- MS or B.Sc. in CS, CE, EE or related fields.
- Ability to travel around 20% of the time.
- Rotational weekend shift once every 8-12 weeks and occasional holiday coverage.
Remote Customer Support Engineer - London in Stoke-on-Trent employer: VAST Data
VAST Data is an exceptional employer, offering a dynamic work culture that thrives on innovation and collaboration. As a Remote Customer Support Engineer in London, you'll benefit from flexible working arrangements, opportunities for professional growth in the rapidly evolving AI sector, and a supportive team environment that values your contributions. Join us to be part of a pioneering company at the forefront of data management, where your skills will help shape the future of technology.
We think you need these skills to ace Remote Customer Support Engineer - London in Stoke-on-Trent
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Customer Support Engineer role. Highlight relevant experience, especially in file systems and NAS implementation, as well as any programming languages you know. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're excited about joining VAST Data and how your background makes you a perfect fit for our team. Keep it engaging and personal – we love a bit of personality!
Showcase Your Communication Skills:Since excellent communication is key for this role, make sure your written application reflects that. Use clear, concise language and check for any typos or grammatical errors. We appreciate attention to detail!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on being part of our team!
