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- Tasks: Lead and mentor the Renewal Team while innovating best practices and ensuring effective Salesforce use.
- Company: Join a dynamic social network focused on growth and customer satisfaction.
- Benefits: Enjoy a collaborative culture, professional development opportunities, and potential remote work options.
- Why this job: Be part of a team that drives company growth and enhances customer relationships through innovative strategies.
- Qualifications: 4+ years in a similar role, strong negotiation skills, and a Bachelor's Degree required.
- Other info: Opportunity to shape your team's success and contribute to critical deals.
The predicted salary is between 43200 - 72000 £ per year.
Lead the Renewal Team in following and innovating global methodology and best practices, ensuring proper use of the Salesforce system. Provide ongoing mentorship to Renewal Representatives, teaching techniques for increasing ARR, identifying risks, and successful negotiations, while maintaining direct communication with customers. Adopt a hands-on approach, including renewal call activity, direct customer communication, leading renewal sales strategy calls, and identifying risks. Align with Global Renewal leadership to innovate and implement strategies to reach company goals. Assess skill sets and provide ongoing coaching and feedback to team members to meet objectives, reinforce renewal methodologies, and guide career path direction. Identify areas where the team needs assistance or where the territory needs growth, and participate in recruiting and interviewing activities. Guide Renewal Team members in managing key internal relationships to promote renewal goals and contribute to company growth. Actively involved in all critical deals and consistently work with Renewal Representatives across various accounts to understand the current selling environment.
Requirements:
- 4+ years of experience in a similar role.
- Proven history of successfully leading a renewal team that drives target attainment.
- Bachelor’s Degree from a four-year college/university.
- Ability to teach methods for identifying new and existing opportunities through basic consultative selling methodology.
- Strong negotiation skills to handle contract renewals and address customer objections effectively.
- Knowledge of managing CRM and opportunity management systems.
- Strong understanding of the renewal process and best practices for customer retention.
- Ability to drive operational excellence, leveraging data and efficient decision-making to ensure on-time renewals.
- Must be able to lead a team and meet monthly, quarterly, and annual quota requirements.
- Ability to work under pressure and meet deadlines while maintaining a pleasant and professional attitude.
Competencies:
- Organized: Manage multiple regions, including accounts and projects efficiently, ensuring all renewal processes are streamlined, deadlines are met, and global processes are followed.
- Problem Solver: Address and resolve any issues that arise during the renewal process, ensuring customer satisfaction and retention.
- Critical Thinker: Analyze data and trends to develop strategies that enhance renewal rates and overall team performance.
- Detail-Oriented: Meticulously review contracts and renewal terms to ensure accuracy and compliance with company policies.
- Highly Motivated: Drive your team to achieve and exceed targets, fostering a high-performance culture.
- Strong Communication: Effectively communicate with clients and internal teams, ensuring clear understanding and collaboration.
Renewals Team Lead employer: Varonis
Contact Detail:
Varonis Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Renewals Team Lead
✨Tip Number 1
Familiarise yourself with Salesforce and its functionalities, as this role heavily relies on effective use of the system. Consider taking online courses or tutorials to enhance your skills, which will demonstrate your commitment to mastering the tools essential for the job.
✨Tip Number 2
Network with professionals in the renewals space, especially those who have experience leading teams. Engaging in conversations about best practices and challenges can provide you with insights that will be valuable during interviews and help you stand out.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully led a team in achieving targets. Highlight your negotiation skills and any innovative strategies you've implemented to improve renewal rates, as these are key aspects of the role.
✨Tip Number 4
Stay updated on industry trends and customer retention strategies. Being knowledgeable about current market conditions and best practices will not only help you in interviews but also show that you're proactive and passionate about the renewals process.
We think you need these skills to ace Renewals Team Lead
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in leading renewal teams and driving target attainment. Use specific examples that demonstrate your negotiation skills and ability to manage CRM systems.
Craft a Compelling Cover Letter: In your cover letter, express your passion for mentoring and coaching team members. Mention how your leadership style aligns with the company's goals and how you can contribute to their growth.
Showcase Relevant Skills: Emphasise your organisational skills and problem-solving abilities. Provide examples of how you've successfully managed multiple projects and resolved issues during the renewal process.
Prepare for Interviews: Be ready to discuss your experience with Salesforce and your approach to driving operational excellence. Prepare to share specific strategies you've implemented to enhance renewal rates and team performance.
How to prepare for a job interview at Varonis
✨Showcase Your Leadership Skills
As a Renewals Team Lead, it's crucial to demonstrate your leadership abilities. Share specific examples of how you've successfully led teams in the past, focusing on mentorship and driving results. Highlight your experience in coaching team members and how you’ve helped them achieve their targets.
✨Understand the Renewal Process
Make sure you have a solid grasp of the renewal process and best practices for customer retention. Be prepared to discuss your knowledge of CRM systems, particularly Salesforce, and how you've used data to drive operational excellence in previous roles.
✨Prepare for Negotiation Scenarios
Given the importance of negotiation in this role, be ready to discuss your negotiation strategies. Prepare to role-play potential scenarios where you might need to address customer objections or handle contract renewals effectively.
✨Demonstrate Problem-Solving Abilities
Employ critical thinking by discussing past challenges you've faced in renewal processes. Explain how you identified issues, developed strategies to resolve them, and ensured customer satisfaction. This will showcase your ability to think on your feet and maintain a professional attitude under pressure.
