The Advanced Services Engineer is a customer-facing role that guides customers from intent to measurable outcomes by implementing and maturing their Varonis data security platform . By translating business goals into an execution plan, the role prioritizes adoption, operationalization, and risk reduction w hile setting measurable targets and clear decision points .
Responsibilities
- Gather and analyze information about a customer’s environment , stakeholders, priorities, and constraints to define an outcome driven delivery plan
- Effectively assess and translate technical and operational requirements needed to achieve the customer’s desired outcomes
- Proactively identify blockers to progress and drive creative paths forward to maintain momentum and reduce time - to - value
- Understand customers’ security pain points and consult on Varonis leading security practices that improve security posture and adoption
- Advise customers on security best practices and help embed them effectively into their business processes
- Manage, track, and report on the progress of customer engagements, ensuring milestones, deliverables, and outcomes are clearly documented and communicated
- Perform remediation projects to help customers reduce security risk by identifying gaps and implementing corrective actions
- Support customers primarily through remote engagement, with occasional on‑site assistance
Requirements
- Undergraduate degree (or equivalent practical experience)
- 5+ years of related experience in customer facing technical roles
- Experience with cloud/SaaS ecosystems such as Microsoft 365, Azure, AWS, G oogle, Amazon S3, and Salesforce.
- Good knowledge of Microsoft Purview
- Excellent interpersonal, multitasking, and organizational skills ; strong ability to communicate technica l concepts as customer outcomes
- Outstanding customer service mindset focused on achieving outcomes with consistency and transparency
- “Please the customer” mentality
- Sense of humor
We invite you to check out our Instagram Page to gain further insight into the Varonis culture!
@VaronisLife
Varonis is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristics.
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Advanced Services Engineer in London employer: Varonis Systems, Inc.
Varonis Systems, Inc. is an exceptional employer that prioritises employee growth and development, offering a dynamic work culture where innovation thrives. Located in a vibrant area, the company provides comprehensive benefits and fosters collaboration across teams, ensuring that every employee has the opportunity to make a meaningful impact on customer success and satisfaction.
