At a Glance
- Tasks: Lead operations at a flagship commercial building and ensure top-notch service delivery.
- Company: Join a leading property consultancy with a focus on excellence.
- Benefits: Competitive salary, career growth, and a vibrant work environment.
- Other info: Dynamic role with opportunities to engage with diverse stakeholders.
- Why this job: Be part of a premier asset and make a real impact in the industry.
- Qualifications: Experience in commercial property operations and strong technical skills required.
The predicted salary is between 60000 - 75000 β¬ per year.
A leading property consultancy is seeking an experienced Operations Manager to lead hard services and operational delivery at a flagship commercial development in the City of London. This newly refurbished, all-electric trophy asset comprises over 300,000 sq ft of prime workspace, premium occupier amenities and destination food & beverage offerings, delivering a best-in-class environment for a diverse occupier base.
Working as part of an on-site management team, you will take responsibility for the day-to-day operational management of the property, ensuring the highest standards across engineering services, statutory compliance, health & safety and occupier experience.
Key Responsibilities- Lead all hard services operations across the estate
- Ensure full statutory compliance and health & safety governance
- Manage M&E operations, plant performance and technical service delivery
- Oversee contractor and supply chain performance to ensure best-in-class service standards
- Support ESG initiatives and lifecycle planning across the asset
- Manage planned and reactive maintenance programmes
- Assist with service charge budgeting
- Build strong relationships with occupiers, clients and key stakeholders
- Support operational aspects of tenant fit-outs, mobilisation and occupation
- Maintain accurate compliance records, asset registers and operational documentation
- Proactively manage operational risk, crisis management and business continuity procedures
- Strong technical background within commercial property operations or facilities management
- Proven experience managing hard services within a high-profile commercial environment
- Excellent knowledge of statutory compliance, health & safety and building systems
- Experience managing contractors and specialist service partners
- Strong understanding of M&E and operational best practice
- Commercially aware with experience supporting service charge and budget management
- Confident communicator with strong stakeholder and occupier engagement skills
- IOSH, NEBOSH or relevant technical qualifications advantageous
This is an excellent opportunity to join a market-leading organisation and play a key role in the operation of one of a premier commercial assets.
Operations Manager employer: Varnom Ross
Join a leading property consultancy that values excellence and innovation in the heart of London. As an Operations Manager, you will thrive in a dynamic work culture that prioritises employee growth and development, offering opportunities to enhance your skills while managing a flagship commercial development. With a focus on sustainability and premium amenities, this role not only promises a rewarding career but also the chance to make a significant impact in a prestigious environment.
StudySmarter Expert Adviceπ€«
We think this is how you could land Operations Manager
β¨Tip Number 1
Network like a pro! Reach out to your connections in the property consultancy world and let them know you're on the hunt for an Operations Manager role. You never know who might have the inside scoop on openings or can put in a good word for you.
β¨Tip Number 2
Prepare for interviews by brushing up on your knowledge of hard services and statutory compliance. Be ready to discuss how you've managed M&E operations and ensured health & safety in previous roles. Show them youβre the perfect fit for their flagship commercial development!
β¨Tip Number 3
Donβt just apply anywhere; focus on companies that align with your values, especially those prioritising ESG initiatives. When you find a role that excites you, apply through our website to streamline your application process and increase your chances of getting noticed.
β¨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. Mention something specific from your conversation to show your genuine interest in the role and the company.
We think you need these skills to ace Operations Manager
Some tips for your application π«‘
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Operations Manager role. Highlight your background in managing hard services and any relevant technical qualifications you have, like IOSH or NEBOSH.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you're the perfect fit for this position. Share specific examples of how you've successfully managed operations in a commercial environment and built strong relationships with stakeholders.
Showcase Your Compliance Knowledge:Since statutory compliance and health & safety are key aspects of the role, make sure to mention your experience in these areas. We want to see how you've ensured high standards in previous positions.
Apply Through Our Website:We encourage you to apply directly through our website. Itβs the best way for us to receive your application and ensures youβre considered for this exciting opportunity at our flagship development.
How to prepare for a job interview at Varnom Ross
β¨Know Your Stuff
Make sure you brush up on your technical knowledge related to commercial property operations and facilities management. Be ready to discuss your experience with hard services, M&E operations, and statutory compliance in detail.
β¨Showcase Your Leadership Skills
As an Operations Manager, you'll need to demonstrate your ability to lead teams and manage contractors effectively. Prepare examples of how you've successfully overseen service delivery and built strong relationships with stakeholders in previous roles.
β¨Understand the Property
Familiarise yourself with the specific commercial building you'll be managing. Research its amenities, sustainability initiatives, and any recent refurbishments. This will show your genuine interest and help you discuss how you can enhance the occupier experience.
β¨Prepare for Scenario Questions
Expect questions about crisis management and operational risk. Think of scenarios where you've had to manage unexpected challenges and be ready to explain your thought process and the outcomes. This will highlight your problem-solving skills and readiness for the role.