At a Glance
- Tasks: Manage a diverse portfolio of commercial properties and ensure smooth operations.
- Company: Join a respected firm of Chartered Surveyors in the South East.
- Benefits: Enjoy competitive pay, professional development opportunities, and a dynamic work environment.
- Why this job: Be part of a team that values strong relationships and compliance in a fast-paced setting.
- Qualifications: Proven facilities management experience and excellent communication skills required.
- Other info: Full UK driving licence and vehicle access needed for site visits.
The predicted salary is between 43200 - 72000 £ per year.
A respected firm of Chartered Surveyors providing Commercial Property Consultancy services across Kent and the South East is looking for a Facilities Manager who will be responsible for the operational management of a diverse portfolio of commercial, retail and industrial properties. This includes overseeing building maintenance, health and safety compliance, contractor management, and tenant relations, while ensuring all services are delivered in accordance with legislative requirements, budgetary constraints, and customer service standards.
- Day-to-day management of a multi-let property portfolio in line with company procedures, client expectations, and statutory obligations.
- Preparation and management of service charge budgets.
- Compilation of management reports as required by the business.
- Supervision of on-site works and liaison with contractors and service providers.
- Monitoring and improving performance against key performance indicators (KPIs).
- Building and maintaining strong relationships with tenants, attending meetings and addressing operational needs.
- Ensuring compliance with all health and safety legislation, including regular audits, fire drills, and updates to emergency plans.
- Managing on-site risk and insurance compliance in relation to public and statutory regulations.
- Reviewing and testing Crisis Management Plans annually.
- Supporting procurement activity in line with internal policies, in coordination with the Procurement Department.
- Assisting with external contract compilation and oversight.
- Maintaining accurate records, including asset registers, emergency procedures, and H&S documentation.
- Liaising with local authorities and other external stakeholders as necessary.
Proven experience in facilities management within a multi-let property environment. Excellent interpersonal, communication, and customer service skills. IT proficiency, including use of property management and health & safety systems. Well-organised, with strong analytical and planning abilities. Full UK driving licence and access to a vehicle.
Head of Facilities Management (Contract) employer: Varnom Ross
Contact Detail:
Varnom Ross Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Facilities Management (Contract)
✨Tip Number 1
Familiarise yourself with the specific properties and types of facilities management that the company handles. Research their portfolio to understand their client base and the unique challenges they face in Kent and the South East.
✨Tip Number 2
Network with professionals in the facilities management sector, especially those who have experience in multi-let property environments. Attend industry events or join relevant online forums to build connections that could provide insights or referrals.
✨Tip Number 3
Prepare to discuss your experience with health and safety compliance and contractor management in detail. Be ready to share specific examples of how you've successfully managed these aspects in previous roles.
✨Tip Number 4
Demonstrate your understanding of budget management by being prepared to discuss how you have previously prepared and managed service charge budgets. Highlight any cost-saving initiatives you’ve implemented in past positions.
We think you need these skills to ace Head of Facilities Management (Contract)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in facilities management, particularly within a multi-let property environment. Emphasise your skills in operational management, contractor oversight, and compliance with health and safety legislation.
Craft a Compelling Cover Letter: In your cover letter, address the specific responsibilities mentioned in the job description. Discuss your experience with service charge budgets, tenant relations, and performance monitoring, showcasing how you meet the company's needs.
Highlight Relevant Skills: Clearly outline your interpersonal, communication, and customer service skills in your application. Provide examples of how you've successfully managed relationships with tenants and contractors in previous roles.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the role of Facilities Manager.
How to prepare for a job interview at Varnom Ross
✨Know Your Portfolio
Familiarise yourself with the types of properties you will be managing. Understand the specific needs of commercial, retail, and industrial spaces, as well as any unique challenges they may present.
✨Demonstrate Compliance Knowledge
Be prepared to discuss your understanding of health and safety legislation and how it applies to facilities management. Highlight any relevant experience with audits, fire drills, and emergency plans.
✨Showcase Your Interpersonal Skills
Since building relationships with tenants is crucial, think of examples where you've successfully managed tenant relations or resolved conflicts. This will demonstrate your strong communication and customer service skills.
✨Prepare for Budget Discussions
Understand the basics of service charge budgets and be ready to discuss your experience in budget preparation and management. Highlight any achievements in improving financial performance or cost-saving initiatives.