At a Glance
- Tasks: Create a welcoming experience for tenants and visitors while supporting events and community initiatives.
- Company: Leading property business in a modern, vibrant Bristol development.
- Benefits: Competitive salary, career growth opportunities, and a dynamic work environment.
- Other info: Join a team focused on community, wellbeing, and innovative workplace experiences.
- Why this job: Get involved in exciting projects and build a career in the commercial property sector.
- Qualifications: Experience in hospitality or customer service; friendly and professional attitude required.
The predicted salary is between 31500 - 38500 £ per year.
Front of House Receptionist
Are you a people-focused, confident and personable individual looking for more than just a traditional reception role?
We’re working with a leading property business that is looking for a
Front of House Receptionist to join the team at an exciting, 200,000 sq ft commercial development in the heart of Bristol.
The building is home to around 2,000 people and has been designed around the future of work, combining a premium workspace with a strong focus on customer experience, wellbeing, community and technology .
This is a fantastic opportunity for someone from a reception, hospitality, customer service or front-of-house background who wants to develop their career within the commercial property sector.
What will you be doing
You’ll be one of the key faces of the building, responsible for creating a welcoming and memorable experience for tenants, visitors and prospective occupiers.
Your role will include
- Providing an exceptional front-of-house and customer service experience.
- Building strong relationships with tenants and understanding their needs.
- Supporting and helping to organise events and community initiatives .
- Promoting tenant activities, offers and building amenities through the site's app and communications.
- Working with local businesses, cafés, gyms and other providers to develop exciting offers for tenants.
- Creating promotional material and event communications using
Canva .
- Supporting property viewings and confidently showcasing the building, its amenities and the surrounding area.
- Ensuring reception and communal areas are consistently presented to a high standard.
- Working closely with the
Facilities Management and Investment Management teams .
- Reporting building issues and following them through to resolution.
- Supporting health & safety procedures and emergency situations when required.
- What are we looking for
You don't need to have a background in property. We're particularly interested in candidates with experience in hospitality, reception, customer service, hotels, premium retail or other people-facing environments .
You'll need to be
- Naturally friendly, confident and approachable.
- Highly professional and well presented.
- Passionate about delivering excellent customer service.
- A strong communicator who enjoys interacting with people.
- Organised and able to manage multiple priorities.
- Comfortable using Microsoft Office and other IT systems.
- Proactive, flexible and willing to use your initiative.
- A genuine team player.
- Why consider the role
This isn't simply a reception desk position. You'll have the opportunity to get involved in events, tenant engagement, community initiatives, workplace experience and property operations , giving you excellent exposure to the wider commercial property environment.
It's an ideal role for someone who wants to build a career in property and workplace experience while working within a high-quality, modern development in central Bristol.
If you're personable, ambitious and passionate about delivering an exceptional experience, we'd love to hear from you.
Front of House employer: Varnom Ross
As a Housing Surveyor with us, you will thrive in a dynamic work environment that values professional growth and collaboration. Our commitment to employee development is reflected in our continuous learning opportunities and supportive culture, ensuring you can enhance your skills while making a meaningful impact on our diverse property portfolio. Located in a vibrant area, we offer competitive salaries, a car allowance, and a bonus structure, making us an excellent employer for those seeking a rewarding career in property management.
StudySmarter Expert Advice🤫
We think this is how you could land Front of House
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Varnom Ross. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Varnom Ross
Don't be shy about reaching out to Varnom Ross directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Front of House
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Varnom Ross and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Varnom Ross
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
