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For Companies At a Glance
- Tasks: Manage a diverse portfolio of commercial properties and ensure smooth operations.
- Company: Join a respected firm of Chartered Surveyors in the South East.
- Benefits: Enjoy competitive pay, professional development, and a dynamic work environment.
- Why this job: Be part of a team that values strong relationships and high standards in property management.
- Qualifications: Experience in facilities management and knowledge of health and safety legislation required.
- Other info: A full UK driving licence and IOSH certification are essential.
The predicted salary is between 36000 - 60000 £ per year.
A respected firm of Chartered Surveyors providing Commercial Property Consultancy services across Kent and the South East is looking for a Facilities Manager who will be responsible for the operational management of a diverse portfolio of commercial, retail and industrial properties. This includes overseeing building maintenance, health and safety compliance, contractor management, and tenant relations, while ensuring all services are delivered in accordance with legislative requirements, budgetary constraints, and customer service standards.
Key Responsibilities
- Day-to-day management of a multi-let property portfolio in line with company procedures, client expectations, and statutory obligations
- Preparation and management of service charge budgets
- Compilation of management reports as required by the business
- Ensuring high standards of maintenance for both the external and internal fabric of buildings
- Supervision of on-site works and liaison with contractors and service providers
- Monitoring and improving performance against key performance indicators (KPIs)
- Building and maintaining strong relationships with tenants, attending meetings and addressing operational needs
- Ensuring compliance with all health and safety legislation, including regular audits, fire drills, and updates to emergency plans
- Managing on-site risk and insurance compliance in relation to public and statutory regulations
- Reviewing and testing Crisis Management Plans annually
- Supporting procurement activity in line with internal policies, in coordination with the Procurement Department
- Assisting with external contract compilation and oversight
- Maintaining accurate records, including asset registers, emergency procedures, and H&S documentation
- Liaising with local authorities and other external stakeholders as necessary
Person Specification
- Proven experience in facilities management within a multi-let property environment
- Strong working knowledge of health and safety legislation and environmental best practices
- Excellent interpersonal, communication, and customer service skills
- IT proficiency, including use of property management and health & safety systems (e.g., Meridian)
- Well-organised, with strong analytical and planning abilities
- Ability to manage workload independently and take initiative
- IOSH certification
- Full UK driving licence and access to a vehicle
If this opportunity is of interest, please submit your application or get in touch to discuss the role further.
Facilities Manager employer: Varnom Ross
Contact Detail:
Varnom Ross Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Facilities Manager
✨Tip Number 1
Familiarise yourself with the specific health and safety legislation relevant to facilities management. This will not only help you in interviews but also demonstrate your commitment to compliance and safety standards.
✨Tip Number 2
Network with professionals in the facilities management sector, especially those who have experience in multi-let properties. Attend industry events or join online forums to gain insights and potentially get referrals.
✨Tip Number 3
Prepare to discuss your experience with budget management and service charge preparation. Be ready to provide examples of how you've successfully managed budgets in previous roles, as this is a key responsibility for the position.
✨Tip Number 4
Showcase your interpersonal skills by preparing to discuss how you've built and maintained relationships with tenants and contractors. Highlight any specific strategies you've used to enhance customer service and tenant satisfaction.
We think you need these skills to ace Facilities Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in facilities management, particularly in a multi-let property environment. Emphasise your knowledge of health and safety legislation and any specific IT systems you've used, such as property management software.
Craft a Compelling Cover Letter: In your cover letter, address the key responsibilities mentioned in the job description. Discuss how your previous roles have prepared you for managing a diverse portfolio and maintaining high standards of service delivery.
Showcase Your Interpersonal Skills: Since the role requires strong communication and customer service skills, provide examples in your application of how you've successfully built relationships with tenants or managed contractor relations in the past.
Highlight Compliance Experience: Detail your experience with health and safety compliance and risk management. Mention any audits or emergency plans you've been involved with, as this is crucial for the role.
How to prepare for a job interview at Varnom Ross
✨Know Your Portfolio
Familiarise yourself with the types of properties you will be managing. Understand the specific needs and challenges of commercial, retail, and industrial spaces, as this will show your potential employer that you are prepared and knowledgeable about the role.
✨Demonstrate Health and Safety Knowledge
Be ready to discuss your understanding of health and safety legislation. Prepare examples of how you've ensured compliance in previous roles, as this is crucial for a Facilities Manager position.
✨Showcase Your Interpersonal Skills
Since building relationships with tenants is key, think of examples where you've successfully managed tenant relations or resolved conflicts. Highlight your communication skills and customer service experience during the interview.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities. Prepare scenarios related to crisis management or contractor oversight, and outline how you would handle these situations effectively.
