About the Role
My client is a growing property management business specialising in the management of commercial and residential real estate across a range of asset classes. Providing a tailored, high-quality service to a diverse client base, from private individuals to institutional investors, the business is looking for an experienced and proactive Senior Commercial Property Manager to play a key role in managing and enhancing its expanding portfolio.
Role Overview
The Senior Property Manager will take responsibility for a varied portfolio of commercial properties, acting as a trusted advisor to clients and internal stakeholders. The successful candidate will oversee day-to-day property operations, manage client relationships, provide financial oversight, and support the development of junior team members. This role requires strong technical knowledge, excellent organisational skills, and the ability to thrive within a collaborative and entrepreneurial environment.
Key Responsibilities
Portfolio & Client Management
- Manage a diverse portfolio of commercial properties across multiple sectors.
- Build and maintain strong client relationships, ensuring effective communication, reporting and delivery of key information.
- Prepare and present property reports, budgets, performance updates and strategic recommendations.
- Manage lease events including renewals, rent reviews, assignments and dilapidations alongside professional advisors.
Financial & Budget Management
- Oversee service charge budgets, reconciliations and financial performance across the portfolio.
- Monitor expenditure, identify efficiencies and support clients with financial planning and forecasting.
Operations, Maintenance & Compliance
- Carry out regular property inspections to maintain high standards of presentation, safety and operational performance.
- Oversee maintenance programmes and compliance requirements.
- Manage relationships with suppliers and contractors, ensuring quality service delivery.
- Ensure properties remain compliant with statutory requirements, health & safety legislation and internal procedures.
Leadership & Team Development
- Support, mentor, and develop junior team members through guidance, training and feedback.
- Promote best practice, professional standards and a collaborative team culture.
Reporting & Continuous Improvement
- Provide regular updates to senior leadership regarding portfolio performance, operational matters and opportunities for improvement.
- Recommend enhancements to systems, processes and service delivery to support business growth.
Skills & Experience Required
- Minimum 3 years’ experience within commercial property management.
- Experience managing client relationships and property portfolios.
- Strong understanding of service charges, compliance, maintenance and landlord & tenant matters.
- Experience working within a consultancy or property management environment.
- Ability to manage multiple priorities and deliver high-quality work within deadlines.
- Excellent communication, negotiation and problem-solving skills.
- Experience supporting and developing junior colleagues.
- MRICS qualification (or working towards) is desirable.
- Experience using property management software essential.
Working Hours
- Full-time: Monday to Friday, 9:00am – 5:30pm
Benefits
- Competitive salary based on experience – up to £55k.
- Excellent career progression opportunities within a growing business.
- Supportive, collaborative and professional working environment.
