At a Glance
- Tasks: Lead hard services operations and ensure top-notch property management.
- Company: Join a leading property consultancy managing a flagship commercial development.
- Benefits: Competitive salary, career growth, and a dynamic work environment.
- Other info: Opportunity to work in a newly refurbished, all-electric trophy building.
- Why this job: Be part of a premier asset and make a real impact in the industry.
- Qualifications: Experience in commercial property operations and strong technical knowledge required.
The predicted salary is between 60000 - 80000 £ per year.
A leading property consultancy is seeking an experienced Operations Manager to lead hard services and operational delivery at a flagship commercial development in the City of London. This newly refurbished, all-electric trophy asset comprises over 300,000 sq ft of prime workspace, premium occupier amenities and destination food & beverage offerings, delivering a best-in-class environment for a diverse occupier base.
Working as part of an on-site management team, you will take responsibility for the day-to-day operational management of the property, ensuring the highest standards across engineering services, statutory compliance, health & safety and occupier experience.
Key Responsibilities- Lead all hard services operations across the estate
- Ensure full statutory compliance and health & safety governance
- Manage M&E operations, plant performance and technical service delivery
- Oversee contractor and supply chain performance to ensure best-in-class service standards
- Support ESG initiatives and lifecycle planning across the asset
- Manage planned and reactive maintenance programmes
- Assist with service charge budgeting
- Build strong relationships with occupiers, clients and key stakeholders
- Support operational aspects of tenant fit-outs, mobilisation and occupation
- Maintain accurate compliance records, asset registers and operational documentation
- Proactively manage operational risk, crisis management and business continuity procedures
- Strong technical background within commercial property operations or facilities management
- Proven experience managing hard services within a high-profile commercial environment
- Excellent knowledge of statutory compliance, health & safety and building systems
- Experience managing contractors and specialist service partners
- Strong understanding of M&E and operational best practice
- Commercially aware with experience supporting service charge and budget management
- Confident communicator with strong stakeholder and occupier engagement skills
- IOSH, NEBOSH or relevant technical qualifications advantageous
This is an excellent opportunity to join a market-leading organisation and play a key role in the operation of one of a premier commercial assets.
Operations Manager (Hard Services Bias) in City of London employer: Varnom Ross
As a leading property consultancy, we pride ourselves on fostering a dynamic and inclusive work culture that prioritises employee growth and development. Our newly refurbished flagship commercial building in the heart of London offers an exceptional environment, complete with premium amenities and a commitment to sustainability, making it an ideal place for professionals seeking meaningful and rewarding careers in operations management.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Manager (Hard Services Bias) in City of London
✨Tip Number 1
Network like a pro! Reach out to your connections in the property consultancy world and let them know you're on the hunt for an Operations Manager role. You never know who might have the inside scoop on openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of hard services and statutory compliance. Be ready to discuss how you've managed M&E operations and ensured health & safety in previous roles. Show them you’re the expert they need!
✨Tip Number 3
Don’t just apply anywhere; focus on companies that align with your values, especially those prioritising ESG initiatives. When you find a role that excites you, apply through our website for a smoother process and to stand out from the crowd.
✨Tip Number 4
Follow up after interviews! A quick thank-you email reiterating your interest in the role and highlighting a key point from your conversation can keep you top of mind. It shows you're proactive and genuinely interested in the position.
We think you need these skills to ace Operations Manager (Hard Services Bias) in City of London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in managing hard services and operational delivery. We want to see how your skills align with the key responsibilities mentioned in the job description.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this Operations Manager role. We love seeing enthusiasm and a clear understanding of the property consultancy sector.
Showcase Your Technical Knowledge:Since this role requires a strong technical background, don’t shy away from mentioning your qualifications like IOSH or NEBOSH. We appreciate candidates who can demonstrate their expertise in statutory compliance and health & safety.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at our flagship commercial development!
How to prepare for a job interview at Varnom Ross
✨Know Your Hard Services Inside Out
Make sure you brush up on your knowledge of hard services operations. Be ready to discuss specific examples from your past experience where you've successfully managed M&E operations or ensured statutory compliance. This will show that you’re not just familiar with the concepts, but that you can apply them effectively.
✨Showcase Your Stakeholder Engagement Skills
Prepare to talk about how you've built strong relationships with occupiers and clients in previous roles. Think of specific instances where your communication skills made a difference. This is crucial for the Operations Manager role, so having concrete examples will help you stand out.
✨Demonstrate Your Crisis Management Experience
Be ready to discuss how you've proactively managed operational risks and handled crisis situations in the past. Share stories that highlight your problem-solving skills and ability to maintain business continuity under pressure. This will reassure the interviewers that you can handle challenges effectively.
✨Understand ESG Initiatives
Familiarise yourself with Environmental, Social, and Governance (ESG) initiatives relevant to property management. Be prepared to discuss how you can support these initiatives in the context of the flagship commercial development. Showing that you’re aligned with modern operational practices will give you an edge.
