At a Glance
- Tasks: Manage a diverse portfolio of commercial properties and ensure smooth operations.
- Company: Join a respected firm of Chartered Surveyors in Kent and South East England.
- Benefits: Enjoy competitive pay, professional development opportunities, and a supportive work environment.
- Why this job: Make a real impact by ensuring safety and compliance while building strong tenant relationships.
- Qualifications: Experience in facilities management and excellent communication skills are essential.
- Other info: A full UK driving licence and access to a vehicle are required.
The predicted salary is between 36000 - 60000 £ per year.
A respected firm of Chartered Surveyors providing Commercial Property Consultancy services across Kent and the South East is looking for a Facilities Manager who will be responsible for the operational management of a diverse portfolio of commercial, retail and industrial properties. This includes overseeing building maintenance, health and safety compliance, contractor management, and tenant relations, while ensuring all services are delivered in accordance with legislative requirements, budgetary constraints, and customer service standards.
- Day-to-day management of a multi-let property portfolio in line with company procedures, client expectations, and statutory obligations.
- Preparation and management of service charge budgets.
- Compilation of management reports as required by the business.
- Supervision of on-site works and liaison with contractors and service providers.
- Monitoring and improving performance against key performance indicators (KPIs).
- Building and maintaining strong relationships with tenants, attending meetings and addressing operational needs.
- Ensuring compliance with all health and safety legislation, including regular audits, fire drills, and updates to emergency plans.
- Managing on-site risk and insurance compliance in relation to public and statutory regulations.
- Reviewing and testing Crisis Management Plans annually.
- Supporting procurement activity in line with internal policies, in coordination with the Procurement Department.
- Assisting with external contract compilation and oversight.
- Maintaining accurate records, including asset registers, emergency procedures, and H&S documentation.
- Liaising with local authorities and other external stakeholders as necessary.
Requirements:
- Proven experience in facilities management within a multi-let property environment.
- Excellent interpersonal, communication, and customer service skills.
- IT proficiency, including use of property management and health & safety systems.
- Well-organised, with strong analytical and planning abilities.
- Full UK driving licence and access to a vehicle.
Contact Detail:
Varnom Ross Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Charity Facilities Manager
✨Tip Number 1
Network with professionals in the facilities management sector, especially those who have experience in commercial and multi-let properties. Attend industry events or join relevant online forums to connect with potential colleagues and learn about the latest trends and challenges in the field.
✨Tip Number 2
Familiarise yourself with the specific health and safety regulations that apply to facilities management in the UK. Being well-versed in these laws will not only boost your confidence but also demonstrate your commitment to compliance during interviews.
✨Tip Number 3
Prepare to discuss your experience with budget management and service charge preparation. Be ready to provide examples of how you've successfully managed budgets in previous roles, as this is a key responsibility for the Facilities Manager position.
✨Tip Number 4
Showcase your interpersonal skills by preparing to discuss how you've built and maintained relationships with tenants and contractors in the past. Highlight any specific strategies you've used to resolve conflicts or improve tenant satisfaction.
We think you need these skills to ace Charity Facilities Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in facilities management, particularly within a multi-let property environment. Emphasise your skills in building maintenance, health and safety compliance, and contractor management.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the role and the company. Mention specific examples of how you've successfully managed similar responsibilities in the past, such as budget management or tenant relations.
Highlight Key Skills: In your application, clearly outline your interpersonal, communication, and customer service skills. These are crucial for building strong relationships with tenants and managing contractor interactions.
Showcase IT Proficiency: Since the role requires IT proficiency, mention any relevant software or systems you have experience with, especially property management and health & safety systems. This will demonstrate your readiness for the technical aspects of the job.
How to prepare for a job interview at Varnom Ross
✨Know Your Portfolio
Familiarise yourself with the types of properties you will be managing. Understand the specific needs of commercial, retail, and industrial spaces, as well as any unique challenges they may present.
✨Demonstrate Compliance Knowledge
Be prepared to discuss your understanding of health and safety legislation and how it applies to facilities management. Highlight any relevant experience you have with audits, fire drills, and emergency plans.
✨Showcase Your Interpersonal Skills
Since building relationships with tenants is crucial, think of examples where you've successfully managed tenant relations or resolved conflicts. This will demonstrate your strong communication and customer service skills.
✨Prepare for Budget Discussions
Understand the basics of service charge budgets and be ready to discuss your experience in budget preparation and management. Highlight any achievements in improving financial performance or cost-saving initiatives.