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For Companies At a Glance
- Tasks: Manage high-profile office buildings and oversee daily operations in Central London.
- Company: Join a leading real estate consultancy known for managing landmark assets.
- Benefits: Enjoy a collaborative environment with a focus on innovation and sustainability.
- Why this job: Work on prestigious properties while developing strong client relationships and enhancing your career.
- Qualifications: MRICS qualified with experience in property management and multi-schedule budgets.
- Other info: Work in London four days a week and lead a growing team.
The predicted salary is between 43200 - 72000 £ per year.
Associate Director – Property Management
Team: Central London Offices
Reports to: Director – Surveying
Role Summary
My client is seeking an experienced Associate Director with strong Central London property management expertise to oversee a prestigious London estate. You’ll manage day-to-day operations, occupier relationships, service charge delivery, and compliance, ensuring high-quality service and smooth running of all building activities.
Key Responsibilities
- Lead the operational management of assigned properties, ensuring exceptional service delivery and occupier engagement.
- Oversee compliance, audits, statutory requirements, and documentation in line with my client’s policies, RICS/ISO standards, and legislative timelines.
- Manage service charge budgets, supplier performance, payments, and funding requests.
- Review leases and occupier obligations, managing licences, alterations, changes of use, and approvals.
- Partner with Building Consultancy and Sustainability teams on planned works, asset management, PPMs, and sustainability action plans.
- Implement customer experience initiatives to strengthen occupier satisfaction and community engagement.
- Lead team management, supporting performance, development, and alignment with my client’s values.
- Support onboarding/offboarding of instructions, including TUPE processes where required.
- Provide due diligence for acquisitions and portfolio changes.
Skills & Experience
- Strong estate management experience, ideally across major Central London assets.
- Excellent understanding of PPMs, compliance, CDM, leases, budgets, and service charge management.
- Confident communicator able to build strong relationships with occupiers, clients, service partners, and stakeholders.
- Proactive, organised, and solutions-focused, with strong written and verbal communication skills.
- Ability to manage multiple priorities, drive improvements, and foster a high-performance team culture.
- Innovative mindset with a commitment to continuous learning and sustainability.
Please give me a call to discuss (Sam) 07917 042 950.
Sam@varnomross.co.uk
I am a specialist General Practice recruiter with over 10 years’ experience in the industry. If this role isn’t for you but you’d like to discuss your options, I’d love to hear from you
Associate Director employer: Varnom Ross
Contact Detail:
Varnom Ross Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Associate Director
✨Tip Number 1
Network with professionals in the real estate sector, especially those who work in property management. Attend industry events or join relevant online forums to connect with potential colleagues and learn about the latest trends in managing multi-let office buildings.
✨Tip Number 2
Familiarise yourself with the specific challenges and opportunities of managing Central London assets. Research recent developments in the area and understand the unique service charge structures that apply to multi-let properties in this market.
✨Tip Number 3
Demonstrate your understanding of tenant relationship management by preparing examples of how you've successfully resolved tenant issues in the past. Be ready to discuss your approach to fostering strong relationships and ensuring tenant satisfaction during interviews.
✨Tip Number 4
Showcase your financial acumen by brushing up on your knowledge of complex multi-schedule service charge budgets. Be prepared to discuss how you have previously monitored and reconciled budgets, as this will be a key aspect of the role.
We think you need these skills to ace Associate Director
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in property management, particularly with multi-let office buildings. Emphasise your MRICS qualification and any relevant achievements that demonstrate your ability to manage complex service charge budgets.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Discuss your experience in tenant relationship management and how you can contribute to delivering high-quality property management services.
Showcase Relevant Skills: Highlight your strong interpersonal and communication skills in both your CV and cover letter. Provide examples of how you've successfully managed tenant relationships and resolved issues in previous roles.
Proofread Your Application: Before submitting, carefully proofread your application materials. Ensure there are no spelling or grammatical errors, as attention to detail is crucial in property management.
How to prepare for a job interview at Varnom Ross
✨Showcase Your Technical Knowledge
Make sure to highlight your understanding of complex multi-schedule service charge budgets during the interview. Be prepared to discuss specific examples from your past experience that demonstrate your financial management skills and how you've successfully managed similar assets.
✨Demonstrate Client Care Skills
Since the role involves acting as the primary point of contact for tenants, it's crucial to showcase your interpersonal and communication skills. Prepare anecdotes that illustrate how you've effectively built relationships with clients and resolved tenant issues in previous roles.
✨Emphasise Collaboration
The position requires working closely with Asset Managers and other stakeholders. Be ready to discuss how you have collaborated with different teams in the past, and share examples of how your teamwork has led to successful outcomes in property management.
✨Prepare for Questions on Debt Management
Given the importance of managing arrears and debt recovery procedures, be prepared to answer questions about your experience in this area. Think of specific strategies you've implemented to manage debt effectively and ensure compliance with financial protocols.
