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For Companies At a Glance
- Tasks: Manage high-profile office buildings and oversee daily operations in Central London.
- Company: Join a leading real estate consultancy known for managing landmark assets.
- Benefits: Enjoy a collaborative environment with a focus on innovation and sustainability.
- Why this job: Work on prestigious properties while developing strong client relationships and enhancing your career.
- Qualifications: MRICS qualified with experience in property management and multi-schedule budgets.
- Other info: Work in London four days a week and lead a growing team.
The predicted salary is between 43200 - 72000 £ per year.
Our client is a leading real estate consultancy with a long track record of managing landmark assets across Central London. They are seeking an experienced and ambitious property professional to join their expanding Property Management team.
This opportunity involves managing high-profile, multi-let office buildings for a key Central London estate. The role requires a strong technical understanding of complex multi-schedule service charge budgets, alongside exceptional client care and tenant relationship management skills.
About the Role
Working closely with the Asset Managers, you will take direct responsibility for the day-to-day management of Central London multi-let office assets. The position requires a balance of operational oversight, financial management, and stakeholder engagement, ensuring the property is maintained to the highest standards and delivers long-term value.
Key responsibilities include:
- Overseeing the delivery of first-class management services for a Central London multi-let office.
- Preparing, monitoring, and reconciling complex multi-schedule service charge budgets.
- Acting as the primary point of contact for tenants, fostering strong relationships, and addressing issues effectively.
- Working in close partnership with the client’s Asset Managers to deliver strategic goals.
- Managing arrears and ensuring robust debt recovery procedures are in place.
- Coordinating with facilities management and specialist service providers (e.g., ESG, data, procurement, technology).
- Ensuring assets are well-maintained, compliant, and offer a high-quality customer experience.
About You
The ideal candidate will:
- Be MRICS qualified (or equivalent) with solid experience in property management.
- Have direct experience managing complex, multi-let Central London assets.
- Possess strong knowledge of service charge structures, particularly multi-schedule budgets.
- Demonstrate excellent interpersonal and communication skills with both clients and occupiers.
- Have proven experience in tenant liaison and debt management.
- Be collaborative, ambitious, and able to manage junior team members where required.
- Be comfortable working in London four days per week.
Our client prides themselves on delivering consistent, high-quality property management services that add real value to their clients’ assets. Their team is growing, with a focus on innovation, customer service, and sustainability. This is an opportunity to work on some of London’s most prestigious office buildings within a collaborative and forward-thinking environment.
Associate Director employer: Varnom Ross
Contact Detail:
Varnom Ross Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Associate Director
✨Tip Number 1
Network with professionals in the real estate sector, especially those who work in property management. Attend industry events or join relevant online forums to connect with potential colleagues and learn about the latest trends in managing multi-let office buildings.
✨Tip Number 2
Familiarise yourself with the specific challenges and opportunities of managing Central London assets. Research recent developments in the area and understand the unique service charge structures that apply to multi-let properties in this market.
✨Tip Number 3
Demonstrate your understanding of tenant relationship management by preparing examples of how you've successfully resolved tenant issues in the past. Be ready to discuss your approach to fostering strong relationships and ensuring tenant satisfaction during interviews.
✨Tip Number 4
Showcase your financial acumen by brushing up on your knowledge of complex multi-schedule service charge budgets. Be prepared to discuss how you have previously monitored and reconciled budgets, as this will be a key aspect of the role.
We think you need these skills to ace Associate Director
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in property management, particularly with multi-let office buildings. Emphasise your MRICS qualification and any relevant achievements that demonstrate your ability to manage complex service charge budgets.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Discuss your experience in tenant relationship management and how you can contribute to delivering high-quality property management services.
Showcase Relevant Skills: Highlight your strong interpersonal and communication skills in both your CV and cover letter. Provide examples of how you've successfully managed tenant relationships and resolved issues in previous roles.
Proofread Your Application: Before submitting, carefully proofread your application materials. Ensure there are no spelling or grammatical errors, as attention to detail is crucial in property management.
How to prepare for a job interview at Varnom Ross
✨Showcase Your Technical Knowledge
Make sure to highlight your understanding of complex multi-schedule service charge budgets during the interview. Be prepared to discuss specific examples from your past experience that demonstrate your financial management skills and how you've successfully managed similar assets.
✨Demonstrate Client Care Skills
Since the role involves acting as the primary point of contact for tenants, it's crucial to showcase your interpersonal and communication skills. Prepare anecdotes that illustrate how you've effectively built relationships with clients and resolved tenant issues in previous roles.
✨Emphasise Collaboration
The position requires working closely with Asset Managers and other stakeholders. Be ready to discuss how you have collaborated with different teams in the past, and share examples of how your teamwork has led to successful outcomes in property management.
✨Prepare for Questions on Debt Management
Given the importance of managing arrears and debt recovery procedures, be prepared to answer questions about your experience in this area. Think of specific strategies you've implemented to manage debt effectively and ensure compliance with financial protocols.
