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- Tasks: Manage credit control and ensure timely collection of occupier charges.
- Company: Join a leading property management firm in Glasgow with a strong reputation.
- Benefits: Enjoy a collaborative work environment and opportunities for professional growth.
- Why this job: Make a real impact on financial success while building valuable relationships.
- Qualifications: Experience in credit control within commercial property management is essential.
- Other info: Proficiency in IT systems and strong communication skills are key.
The predicted salary is between 28800 - 43200 £ per year.
Overview:
Our client, a leading property management firm, is seeking a skilled and experienced Credit Controller to join their Glasgow team. The successful candidate will play a key role in managing the collection of occupier charges, ensuring timely payments, and supporting overall financial performance. This role offers an opportunity to work with a respected organisation, contributing to the financial success of their clients through expert credit management.
Key Responsibilities:
- Efficiently manage credit control to support the timely collection of occupier charges on behalf of clients.
- Oversee the collection of outstanding monies, including rent and service charges, in alignment with both client and company targets.
- Collaborate with the surveying team to implement the clients arrears strategy, ensuring service delivery expectations are met and addressing any necessary legal enforcement actions.
- Engage with occupiers, both verbally and in writing, to resolve disputes and manage challenging situations, while maintaining strong relationships.
- Monitor and report on arrears and payment plans in line with internal policies and client requirements, ensuring the appropriate enforcement of CRAR or litigation actions.
- Prepare and present detailed reports, such as Aged Debts and Collection Performance, for clients and the Property Management team, adhering to all relevant requirements.
- Accurately identify occupier income and unallocated cash items, maintaining precise records in the Property Management Systems.
- Ensure compliance with statutory and internal regulations, including company policies, RICS standards, and any relevant legal timelines.
Skills and Competencies:
- Proficient in IT systems relevant to the role.
- Solid understanding of the RICS code of practice for service charges.
- Adequate knowledge of health and safety legislation and statutory requirements for commercial buildings.
- Basic understanding of marketing principles.
- Strong communication skills for effective interaction with internal and external stakeholders.
- Excellent written skills for client reporting.
- High attention to detail in system and data management.
Experience:
- Previous experience in credit control within commercial property management is essential.
Credit Controller in Clydebank employer: Varnom & Ross Ltd
Contact Detail:
Varnom & Ross Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Controller in Clydebank
✨Tip Number 1
Familiarise yourself with the RICS code of practice for service charges. Understanding these guidelines will not only help you in interviews but also demonstrate your commitment to industry standards.
✨Tip Number 2
Network with professionals in the property management sector, especially those who work in credit control. Attend industry events or join relevant online forums to make connections that could lead to job opportunities.
✨Tip Number 3
Brush up on your IT skills, particularly with property management systems. Being proficient in these tools can set you apart from other candidates and show that you're ready to hit the ground running.
✨Tip Number 4
Prepare to discuss your previous experience in credit control during the interview. Be ready to share specific examples of how you've successfully managed collections and resolved disputes, as this will highlight your suitability for the role.
We think you need these skills to ace Credit Controller in Clydebank
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in credit control, particularly within commercial property management. Use specific examples that demonstrate your ability to manage collections and resolve disputes effectively.
Craft a Compelling Cover Letter: Write a cover letter that addresses the key responsibilities outlined in the job description. Emphasise your skills in managing arrears, collaborating with teams, and maintaining strong relationships with occupiers.
Showcase Your IT Proficiency: Since proficiency in IT systems is crucial for this role, mention any relevant software or tools you are familiar with. Highlight your ability to maintain precise records and generate reports using these systems.
Demonstrate Attention to Detail: In your application, provide examples of how your attention to detail has positively impacted your previous roles. This could include accurate reporting, compliance with regulations, or effective data management.
How to prepare for a job interview at Varnom & Ross Ltd
✨Know Your Numbers
As a Credit Controller, you'll be dealing with financial data regularly. Brush up on your understanding of key financial metrics and be prepared to discuss how you've successfully managed collections in the past.
✨Demonstrate Communication Skills
Strong communication is crucial for this role. Be ready to share examples of how you've effectively resolved disputes or managed challenging situations with clients or occupiers, both verbally and in writing.
✨Familiarise Yourself with RICS Standards
Since the role requires knowledge of the RICS code of practice for service charges, make sure you understand these standards. You might be asked how you would apply them in real-life scenarios during the interview.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills. Prepare for scenario-based questions where you may need to outline how you would handle specific credit control challenges or legal enforcement actions.
