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- Tasks: Manage daily operations of a prestigious office building and ensure tenant satisfaction.
- Company: Join a leading property management team in Central Leeds, supporting high-profile clients.
- Benefits: Enjoy a collaborative work environment with opportunities for professional growth and development.
- Why this job: Be part of a dynamic team focused on exceptional service and tenant engagement.
- Qualifications: Experience in facilities management and strong customer service skills are essential.
- Other info: Ideal for self-motivated individuals who thrive in a fast-paced environment.
The predicted salary is between 36000 - 60000 £ per year.
An exciting opportunity has arisen for an experienced Building Manager to take on the day-to-day operational management of a prestigious, multi-let office building in Central Leeds, directly supporting a private landlord. This trophy asset is home to high-profile occupiers and requires a dedicated professional who excels in tenant engagement, soft service delivery, and proactive building management.
Working closely with a Regional Facilities Manager and M&E Contract Manager, you will be supported by an experienced team to help ensure the smooth, compliant, and high-quality operation of this landmark property. There is a real emphasis on tenant engagement and customer service, so if you have a strong background in this area, that would be very beneficial!
Key Responsibilities- Operations & Compliance
- Oversee the day-to-day running of the building in accordance with health and safety, environmental and company policies, and legislative requirements.
- Maintain all statutory compliance including risk management, insurance inspections, and site documentation.
- Ensure emergency procedures and crisis management plans are up to date and regularly tested.
- Manage contractors and ensure procurement follows internal policy.
- Tenant Engagement & Customer Service
- Build and maintain strong relationships with occupiers, ensuring exceptional service delivery and responsive support to operational needs.
- Lead on occupier communication and engagement, attending tenant meetings and responding proactively to feedback.
- Soft Services & Maintenance
- Ensure the building fabric and communal areas are maintained to the highest standard, in line with agreed budgets and service levels.
- Monitor and review cleaning, security, reception and other soft service contracts to ensure performance is consistent with contract KPIs.
- Commercial & Reporting
- Assist with management of budget financial reporting for the asset.
- Compile management reports as required and maintain accurate site records including asset registers and maintenance logs.
- Essential:
- Prior experience in a facilities management role
- Good understanding of soft service delivery and contractor management.
- Excellent interpersonal and communication skills, with a passion for customer service.
- Sound knowledge of health & safety and statutory compliance.
- Self-motivated, organised, and able to work independently.
- Proficient with IT systems and facilities management software.
- Desirable:
- IOSH Managing Safely (or equivalent H&S qualification).
- Knowledge of mechanical & electrical systems and plant.
Contact Detail:
Varnom & Ross Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Building Manager - Leeds in Leeds
✨Tip Number 1
Familiarise yourself with the specific needs of high-profile occupiers in multi-let office buildings. Understanding their expectations can help you tailor your approach during interviews and demonstrate your commitment to exceptional tenant engagement.
✨Tip Number 2
Network with professionals in the facilities management sector, especially those who have experience in managing prestigious properties. This can provide you with valuable insights and potentially lead to referrals that could strengthen your application.
✨Tip Number 3
Stay updated on the latest health and safety regulations and compliance standards relevant to building management. Being knowledgeable about these topics will not only boost your confidence but also show potential employers that you are proactive and well-informed.
✨Tip Number 4
Prepare to discuss your previous experiences in soft service delivery and contractor management. Be ready to share specific examples of how you've successfully managed these areas, as this will highlight your suitability for the role.
We think you need these skills to ace Building Manager - Leeds in Leeds
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in facilities management, tenant engagement, and soft service delivery. Use specific examples that demonstrate your skills and achievements relevant to the Building Manager role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your understanding of health and safety compliance. Mention how your previous experiences align with the responsibilities outlined in the job description.
Highlight Relevant Qualifications: If you have any qualifications like IOSH Managing Safely or experience with mechanical and electrical systems, be sure to mention these in your application. They can set you apart from other candidates.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Varnom & Ross Ltd
✨Showcase Your Experience
Be prepared to discuss your previous roles in facilities management, particularly focusing on tenant engagement and soft service delivery. Highlight specific examples where you successfully managed relationships with occupiers or improved service standards.
✨Demonstrate Compliance Knowledge
Since the role requires a strong understanding of health and safety regulations, be ready to talk about your experience with statutory compliance. Discuss how you've ensured that operations meet legal requirements and how you handle risk management.
✨Emphasise Communication Skills
Excellent interpersonal skills are crucial for this position. Prepare to give examples of how you've effectively communicated with tenants and contractors, and how you’ve handled feedback or complaints to improve service delivery.
✨Prepare Questions About the Role
Show your interest in the position by preparing thoughtful questions about the building's operations, tenant engagement strategies, and the team you'll be working with. This demonstrates your proactive approach and genuine interest in the role.
