Senior E‑commerce Operations & Logistics Lead

A leading retail company is seeking an Operations Manager for their London office to ensure exceptional customer experience and commercial performance across online channels. Responsibilities include analysis of operational performance, managing reports on SLAs, and overseeing direct reports in operations administration. This role also involves collaboration with various teams, overseeing the packing process, and leading key projects related to delivery and returns. #J-18808-Ljbffr