Varley is seeking a proactive Customer Service Advisor to join our London-based team. You will be the customer-facing voice across email, live chat, social, and phone, supporting global customers and ensuring every interaction reflects Varley’s premium brand.
You will collaborate with e-commerce, logistics, and operations to resolve queries, process refunds/replacements, and provide thoughtful solutions that drive loyalty. Strong written communication and problem-solving skills are essential.
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Fashion Customer Experience Advocate employer: Varley
Varley is an exceptional employer that champions a supportive and inclusive work culture, with a strong focus on employee engagement and development. As a family-run fashion brand based in London, we offer meaningful career growth opportunities and a collaborative environment where your contributions directly impact our mission to empower women. Join us to be part of a dynamic team that values quality, connection, and the evolution of women's lives through fashion.
