General Manager

General Manager

Streatley Full-Time 43200 - 72000 £ / year (est.) No home office possible
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Various Eateries PLC

At a Glance

  • Tasks: Lead and inspire a team while managing hotel operations and guest experiences.
  • Company: The Swan at Streatley is a vibrant riverside hotel and lifestyle destination.
  • Benefits: Enjoy a competitive salary, bonuses, 50% off food, health plans, and growth opportunities.
  • Why this job: Join a picturesque location and shape the future of a unique hospitality experience.
  • Qualifications: Experience in senior hotel management with strong leadership and communication skills.
  • Other info: This role offers a chance to make a significant impact in a thriving business.

The predicted salary is between 43200 - 72000 £ per year.

Are you a dynamic hospitality leader with a passion for delivering exceptional guest experiences? The Swan at Streatley is seeking an experienced General Manager to take full operational and strategic responsibility for our iconic riverside hotel, Coppa Club restaurant and event space. We’re looking for someone who can elevate our service and offer and shape the next chapter of The Swan at Streatley.

Set on the idyllic banks of the River Thames, The Swan at Streatley is more than just a hotel — it’s a lifestyle destination that brings together relaxation, quality food and drink, and a true sense of community. With a modern hotel, on-site gym, event offerings, a premium wedding venue and our vibrant all-day Coppa Club, this is a unique opportunity to lead a thriving, multi-faceted business in one of the most picturesque locations in the UK.

Your Role:

  • Lead, inspire, and develop a high-performing team across all departments.
  • Take full operational and commercial ownership of the hotel, events offer and the Coppa Club restaurant.
  • Drive outstanding guest satisfaction, operational excellence, and financial performance.
  • Foster a positive, proactive, and collaborative culture with a focus on quality and consistency.
  • Champion brand standards and ensure compliance across all areas of the business.

You’ll Bring:

  • Proven experience as a General Manager or senior operations leader in premium hotels or lifestyle venues.
  • A strong track record in team leadership, guest service, and commercial success.
  • Exceptional communication and organisational skills, with the ability to manage multiple priorities.
  • A hands-on, solution-oriented approach, with an eye for detail and a passion for hospitality.
  • Experience managing both rooms, leisure, events and F&B operations at scale.

Why Join Us:

  • A highly competitive salary in the industry.
  • Work in a stunning riverside location with an engaged, supportive leadership team.
  • Achievable bonus structure, and a suite of benefits including 50% off food and drink in all of our venues, health cash plans, development opportunities.

Ready to make your mark on one of the UK’s most distinctive hospitality destinations? Apply today.

General Manager employer: Various Eateries PLC

The Swan at Streatley is an exceptional employer, offering a vibrant work culture that prioritises employee development and satisfaction. Nestled along the picturesque River Thames, our team enjoys a stunning location, competitive salary, and a range of benefits including generous discounts and health plans, all while being part of a supportive leadership team dedicated to fostering a collaborative environment. Join us to lead a dynamic hospitality venue where your passion for guest experiences can truly shine.
Various Eateries PLC

Contact Detail:

Various Eateries PLC Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land General Manager

✨Tip Number 1

Network with professionals in the hospitality industry, especially those who have experience in managing hotels or lifestyle venues. Attend industry events or join relevant online groups to connect with potential colleagues and mentors who can provide insights into the role.

✨Tip Number 2

Research The Swan at Streatley thoroughly. Understand their brand values, guest experience philosophy, and operational challenges. This knowledge will help you tailor your conversations during interviews and demonstrate your genuine interest in leading their team.

✨Tip Number 3

Prepare to discuss specific examples from your past experiences that showcase your leadership skills, particularly in driving guest satisfaction and financial performance. Highlight any innovative strategies you've implemented that led to measurable success.

✨Tip Number 4

Showcase your passion for hospitality by staying updated on industry trends and best practices. Consider sharing your thoughts on recent developments in the hospitality sector during your interview to demonstrate your commitment to continuous improvement.

We think you need these skills to ace General Manager

Leadership Skills
Guest Service Excellence
Operational Management
Financial Acumen
Team Development
Communication Skills
Organisational Skills
Problem-Solving Skills
Attention to Detail
Commercial Awareness
Event Management
Food and Beverage Operations
Collaboration Skills
Strategic Planning

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your experience in hospitality management, particularly in premium hotels or lifestyle venues. Emphasise your leadership skills and any relevant achievements that demonstrate your ability to drive guest satisfaction and operational excellence.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your vision for The Swan at Streatley. Mention specific aspects of the hotel and restaurant that resonate with you, and explain how your experience aligns with their goals for elevating service and community engagement.

Highlight Relevant Experience: In your application, focus on your proven track record in team leadership and commercial success. Provide examples of how you've managed operations across various departments, including rooms, leisure, events, and food & beverage, to illustrate your comprehensive skill set.

Showcase Your Communication Skills: Since exceptional communication is key for this role, ensure your application reflects your ability to manage multiple priorities and foster a collaborative culture. Use clear and concise language, and consider including examples of successful team leadership or guest interactions.

How to prepare for a job interview at Various Eateries PLC

✨Showcase Your Leadership Skills

As a General Manager, your ability to lead and inspire a team is crucial. Be prepared to share specific examples of how you've successfully managed teams in the past, highlighting your approach to fostering a positive and collaborative culture.

✨Demonstrate Your Passion for Hospitality

This role requires a genuine passion for delivering exceptional guest experiences. During the interview, express your enthusiasm for the hospitality industry and share stories that illustrate your commitment to guest satisfaction and service excellence.

✨Prepare for Operational Scenarios

Expect questions about operational challenges you might face as a General Manager. Think through potential scenarios related to guest complaints, team dynamics, or financial performance, and be ready to discuss how you would handle them effectively.

✨Know the Brand and Its Values

Research The Swan at Streatley and understand its brand values and mission. Be ready to discuss how your vision aligns with theirs and how you can contribute to elevating their service and offerings in line with their goals.

General Manager
Various Eateries PLC
Location: Streatley
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