At a Glance
- Tasks: Coordinate daily pensions workload and support team members in a dynamic environment.
- Company: Join a leading financial services firm in Peterborough with a supportive culture.
- Benefits: Competitive salary of £30,000 plus benefits, full-time on-site role.
- Other info: Great opportunity for career growth in a fast-paced, SLA-driven environment.
- Why this job: Make a real impact by resolving complex queries and improving processes.
- Qualifications: Previous administration experience and strong communication skills are essential.
The predicted salary is between 31500 - 38500 £ per year.
A Senior hands-on administrator who coordinates the team's daily pensions and investment workload, maintains SLA performance, supports and coaches colleagues, quality-checks work, and serves as the first escalation point.
Key responsibilities:
- Allocate and prioritise workloads according to capability and experience
- Monitor progress and ensure SLA delivery
- Resolve complex queries, client issues, and processing exceptions
- Quality-check work and provide constructive feedback
- Coach, mentor, cross-train, and support new starters
- Process and check product and investment administration
- Manage queries from clients, IFAs, and product providers
- Maintain procedures and recommend process improvements
- Produce MI and SLA reporting, highlighting risks and bottlenecks
- Support client onboarding and internal projects
- Deputise for the Operations Team Leader
Must-have experience and qualifications:
- Previous administration experience - explicitly essential
- Experience organising, allocating, and overseeing team workloads
- Strong written and verbal communication
- Ability to manage competing priorities in a busy, SLA-driven environment
- Excellent organisation and attention to detail
- Working knowledge of Microsoft Office, particularly Excel
- Maths and English GCSE Grade C or above, or equivalent
Desirable criteria:
- Financial-services administration exposure, process improvement, MI reporting, and experience handling escalations desirable.
- No specific pensions qualification needed.
Please note: Our client is unable to offer VISA sponsorship for this position. All applicants must have full right-to-work in the UK in order to be considered.
Pensions Administrator in Peterborough employer: Vargo Group
Vargo is an exceptional employer that fosters a collaborative and innovative work culture, perfect for a Senior Product Manager looking to make a meaningful impact. With the flexibility of remote work across the UK and opportunities for professional growth through coaching and mentoring, employees are empowered to thrive in their roles while contributing to significant government digital transformation projects. The company values continuous improvement and strong stakeholder relationships, making it an ideal environment for those seeking rewarding and dynamic employment.
StudySmarter Expert Advice🤫
We think this is how you could land Pensions Administrator in Peterborough
✨Tip Number 1: Tap Into Professional Networks
The finance world loves a good connection, so jump into industry-specific groups on platforms like LinkedIn where you can find discussions on financial controlling. Engaging in these communities can expose you to hidden job leads that aren't openly advertised!
✨Tip Number 2: Attend Finance Events and Conferences
Make it a mission to attend finance-related events and conferences, even virtual ones! This is a golden opportunity to network face-to-face with people from companies like Vargo Group. You never know who might be your next boss or a crucial contact!
✨Tip Number 3: Showcase Your Expertise
Consider writing articles or sharing insights related to financial controlling or industry trends. Publish these on platforms like LinkedIn to establish yourself as a knowledgeable player in the field. This not only increases your visibility but also catches the attention of recruiters from Vargo Group.
✨Tip Number 4: Apply Directly on Company Websites
Since you're going for a full-time gig, don't forget to keep an eye on the careers page of companies you're interested in, like Vargo Group. Many companies prefer candidates who apply through their website as it shows genuine interest and makes your application stand out!
We think you need these skills to ace Pensions Administrator in Peterborough
Some tips for your application 🫡
Show Off Your Numbers Game:In financial controlling, detail is everything! Make sure your CV showcases your proficiency with numbers—highlight any relevant experience in budgeting, forecasting, or working with financial software. Quantifying your past achievements will make you stand out, so don’t be shy about flaunting those impressive percentages or cost savings you've implemented.
Tailored Cover Letter is Key:Your cover letter is a chance to shine, especially for a full-time role. Use it to express your genuine interest in Vargo Group and the specific impact you hope to make in financial controlling. Mention any relevant qualifications or experiences that align with the company’s goals, and don’t forget to show that you're ready for a long-term commitment!
Certifications Matter:List relevant certifications such as ACCA or CIMA on your CV. These qualifications not only showcase your dedication to the field but also your technical competence in financial principles. If you have any ongoing training or courses, make sure to mention those as well to demonstrate your commitment to continual learning in financial controlling.
Don’t Overlook Soft Skills:While numbers are crucial, so are those soft skills! Financial controllers need strong communication and analytical reasoning abilities. We recommend embedding examples of these skills in your CV and cover letter, like how you’ve successfully delivered financial reports to stakeholders or collaborated with teams to improve processes. Let’s show Vargo Group how you can be a team player!
How to prepare for a job interview at Vargo Group
✨Brush Up on Technical Skills
Make sure you're comfortable with key financial concepts, especially around forecasting, budgeting, and variance analysis. Sometimes, interviewers may throw in technical questions or case studies, so practicing these types of scenarios will help you shine!
✨Showcase Your Financial Acumen
If you've had experience with specific financial software like SAP or Oracle, make it known! Be ready to discuss how you used these tools to improve processes or reporting, as this hands-on knowledge can really set you apart in a full-time role with Vargo Group.
✨Know Your Numbers
In full-time interviews, especially in financial controlling, be prepared for numerical reasoning tests or questions. Brush up on your mental maths and understand how to interpret and analyse financial statements on the spot, as this may come up during the assessment.
✨Connect with Company Goals
Familiarise yourself with Vargo Group's financial objectives and any recent developments. During the interview, try to weave your understanding of their business model and challenges into your answers—this shows your genuine interest and alignment with their goals!
