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- Tasks: Manage customer accounts and ensure timely collection of outstanding balances.
- Company: Join Varel Energy Solutions, a leading manufacturer in the energy sector.
- Benefits: Enjoy competitive pay, attractive benefits, and career development opportunities.
- Why this job: Make an impact in a fast-paced environment while building strong customer relationships.
- Qualifications: 5 years of collections experience and strong communication skills required.
- Other info: Work in a dynamic team with opportunities for continuous improvement.
The predicted salary is between 36000 - 60000 £ per year.
Varel Energy Solutions (VES) is one of the world’s largest independent manufacturers and suppliers of downhole drilling and completions products to the energy sector. The key to the company's success is underpinned by the virtues and the cultural framework of our employees. VES offers an exciting and fast-paced work environment, attractive benefits, and competitive pay. If you’re looking to invest in your career development, Varel Energy Solutions is the right place for you. Come join our team!
We are seeking an experienced and proactive Credit & Collection Specialist to join our team in Aberdeen, Scotland. This role will focus on managing receivables for a customer portfolio predominantly located in the Middle East. The ideal candidate brings strong customer-facing collections experience, excellent communication skills, and the ability to work both independently and collaboratively within a team environment.
Responsibilities:- Manage an assigned accounts receivable portfolio
- Complete customer set up
- Propose customer credit limit and payment terms for approval by management
- Focus on timely collection of outstanding balances
- Issue monthly account statements
- Conduct outbound collection calls and hold virtual meetings with customers
- Build and maintain strong customer relationships to facilitate effective collection efforts
- Perform account reconciliations, resolving payment discrepancies and ensuring accuracy of customer account data
- Monitor aging reports and proactively follow up on overdue accounts
- Assist with preparation of financial reports relating to internal/external audits
- Collaborate with internal stakeholders to resolve invoice disputes or billing issues
- Document collection activity and maintain accurate records in line with company policies
- Prepare and present regular reporting on collection status, escalations, and risk exposure
- Contribute to continuous improvement efforts within the Credit & Collections function
- Perform other duties and participate in special projects as assigned
- High level of professionalism and customer service orientation
- Attention to detail to maintain data integrity and to extract data and prepare accurate reports
- Strong understanding of basic accounting principles and ability to perform detailed account reconciliation
- Excellent verbal and written communication skills
- Proficiency in Microsoft Office, specifically in Excel
- Ability to work independently with minimal supervision while maintaining strong teamwork and collaboration
- Comfortable and confident making collection calls by phone and via virtual platforms
- Understanding of the cash flow cycle and its impact on Days Sales Outstanding (DSO)
- Fluency in English (both written and verbal) is required
- Strong problem-solving skills and attention to detail
- Ability to adapt to cultural differences and communication styles
- Proficiency in SAP for AR management and experience working in complex ERP environments
- Knowledgeable in customer payment portals
- Proficiency in Excel (VLOOKUP/Pivot Tables)
- Arabic language skills
- High school diploma / secondary school or equivalent
- Bachelor’s degree in: Business, Finance, or Accounting preferred
- Minimum 5 years of customer-facing collections experience, preferably with exposure to customers in the Middle East region
- Experience working for international or multi-regional organizations
Thank you for your interest in a career with Varel Energy Solutions.
Credit & Collection Specialist employer: Varel Energy Solutions
Contact Detail:
Varel Energy Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit & Collection Specialist
✨Tip Number 1
Get to know the company inside out! Research Varel Energy Solutions and understand their values, products, and the energy sector. This will help you tailor your conversations and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for those collection calls! Brush up on your communication skills and practice handling objections. Being confident and articulate will make a great impression during interviews and virtual meetings.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining Varel Energy Solutions and ready to take the next step in your career.
We think you need these skills to ace Credit & Collection Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Credit & Collection Specialist role. Highlight your relevant experience, especially in customer-facing collections and any work with international clients, particularly in the Middle East.
Craft a Compelling Cover Letter: Your cover letter should reflect your enthusiasm for the role and the company. Use it to showcase your communication skills and explain how your background aligns with Varel Energy Solutions' values and needs.
Showcase Your Skills: Don’t forget to mention your proficiency in Microsoft Office, especially Excel, and any experience with SAP. These are key skills for the role, so make them stand out in your application.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and for you to stay updated on your status!
How to prepare for a job interview at Varel Energy Solutions
✨Know Your Numbers
Before the interview, brush up on your understanding of accounts receivable and the cash flow cycle. Be ready to discuss how you’ve managed collections in the past, especially if you have experience with customers in the Middle East. This will show that you’re not just familiar with the role but also understand its impact on the business.
✨Showcase Your Communication Skills
Since this role requires excellent verbal and written communication, prepare examples of how you've successfully navigated difficult conversations with customers. Think about times when you resolved disputes or built strong relationships, as these stories will highlight your customer service orientation.
✨Familiarise Yourself with SAP and Excel
Make sure you’re comfortable discussing your experience with SAP for AR management and your proficiency in Excel, particularly with VLOOKUP and Pivot Tables. If you can, practice using these tools beforehand so you can confidently demonstrate your skills during the interview.
✨Cultural Awareness is Key
Given the focus on a customer portfolio in the Middle East, be prepared to discuss how you adapt your communication style to different cultural contexts. Highlight any relevant experiences you have that showcase your ability to work effectively in diverse environments.
