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- Tasks: Manage customer accounts and ensure timely collection of outstanding balances.
- Company: Join Varel Energy Solutions, a leading manufacturer in the energy sector.
- Benefits: Enjoy competitive pay, attractive benefits, and a fast-paced work environment.
- Why this job: Make an impact in a dynamic role while developing your career in finance.
- Qualifications: 5 years of collections experience and strong communication skills required.
- Other info: Opportunity for growth and collaboration in a diverse team.
The predicted salary is between 36000 - 60000 £ per year.
Varel Energy Solutions (VES) is one of the world's largest independent manufacturers and suppliers of downhole drilling and completions products to the energy sector. The key to the company's success is underpinned by the virtues and the cultural framework of our employees. VES offers an exciting and fast-paced work environment, attractive benefits, and competitive pay. If you're looking to invest in your career development, Varel Energy Solutions is the right place for you. Come join our team!
We are seeking an experienced and proactive Credit & Collection Specialist to join our team in Aberdeen, Scotland. This role will focus on managing receivables for a customer portfolio predominantly located in the Middle East. The ideal candidate brings strong customer-facing collections experience, excellent communication skills, and the ability to work both independently and collaboratively within a team environment.
Essential Duties and Responsibilities- Manage an assigned accounts receivable portfolio
- Complete customer set up
- Propose customer credit limit and payment terms for approval by management
- Focus on timely collection of outstanding balances
- Issue monthly account statements
- Conduct outbound collection calls and hold virtual meetings with customers
- Build and maintain strong customer relationships to facilitate effective collection efforts
- Perform account reconciliations, resolving payment discrepancies and ensuring accuracy of customer account data
- Monitor aging reports and proactively follow up on overdue accounts
- Assist with preparation of financial reports relating to internal/external audits
- Collaborate with internal stakeholders to resolve invoice disputes or billing issues
- Document collection activity and maintain accurate records in line with company policies
- Prepare and present regular reporting on collection status, escalations, and risk exposure
- Contribute to continuous improvement efforts within the Credit & Collections function
- Perform other duties and participate in special projects as assigned
- High level of professionalism and customer service orientation
- Attention to detail to maintain data integrity and to extract data and prepare accurate reports
- Strong understanding of basic accounting principles and ability to perform detailed account reconciliation
- Excellent verbal and written communication skills
- Proficiency in Microsoft Office, specifically in Excel
- Ability to work independently with minimal supervision while maintaining strong teamwork and collaboration
- Comfortable and confident making collection calls by phone and via virtual platforms
- Understanding of the cash flow cycle and its impact on Days Sales Outstanding (DSO)
- Fluency in English (both written and verbal) is required
- Strong problem-solving skills and attention to detail
- Ability to adapt to cultural differences and communication styles
- Proficiency in SAP for AR management and experience working in complex ERP environments
- Knowledgeable in customer payment portals
- Proficiency in Excel (VLOOKUP/Pivot Tables)
- Arabic language skills
- High school diploma / secondary school or equivalent
- Bachelor's degree in: Business, Finance, or Accounting preferred
- Minimum 5 years of customer-facing collections experience, preferably with exposure to customers in the Middle East region
- Experience working for international or multi-regional organizations
Thank you for your interest in a career with Varel Energy Solutions.
Credit & Collection Specialist in Aberdeen employer: Varel Energy Solutions
Contact Detail:
Varel Energy Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit & Collection Specialist in Aberdeen
✨Tip Number 1
Get to know the company inside out! Research Varel Energy Solutions and understand their values, products, and the energy sector. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role involves a lot of customer interaction, make sure you can confidently discuss your experience in collections and how you handle challenging situations. Role-play with a friend or use video calls to simulate the real deal.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn to gain insights about the company culture and the Credit & Collection Specialist role. They might even share tips that could give you an edge during interviews.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and serious about joining the Varel Energy Solutions team.
We think you need these skills to ace Credit & Collection Specialist in Aberdeen
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your customer-facing collections experience and any relevant achievements to grab our attention!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Credit & Collection Specialist role. Share specific examples of how you've successfully managed receivables or built strong customer relationships.
Showcase Your Communication Skills: Since excellent communication is key for this role, make sure your written application is clear and professional. Avoid jargon and keep it concise, but don’t forget to let your personality shine through!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Varel Energy Solutions
✨Know Your Numbers
Before the interview, brush up on your understanding of accounts receivable and the cash flow cycle. Be ready to discuss how you’ve managed collections in the past, particularly any metrics like Days Sales Outstanding (DSO) that demonstrate your effectiveness.
✨Showcase Your Communication Skills
Since this role involves a lot of customer interaction, prepare examples of how you've successfully navigated difficult conversations or resolved disputes. Practise articulating your thoughts clearly and confidently, as strong verbal and written communication skills are key.
✨Cultural Awareness is Key
Given the focus on customers in the Middle East, it’s important to show that you understand cultural differences and can adapt your communication style accordingly. Research common practices and be prepared to discuss how you would approach collections in a culturally sensitive manner.
✨Be Ready for Technical Questions
Familiarise yourself with SAP and Excel functionalities, especially VLOOKUP and Pivot Tables. You might be asked to solve a problem or demonstrate your proficiency during the interview, so having practical examples or scenarios in mind will help you stand out.