At a Glance
- Tasks: Manage bookings, handle customer enquiries, and support the team in a fast-paced environment.
- Company: Join the dynamic team at Vapor Clean, a growing company with a focus on customer satisfaction.
- Benefits: Earn £13.45 per hour, enjoy 28 days holiday, and receive monthly incentives.
- Other info: Office-based role in a semi-rural location; own transport required.
- Why this job: Perfect for those who love structure, communication, and making a real impact in customer service.
- Qualifications: Customer service experience and strong computer skills are essential; sales experience is a bonus.
Customer Sales & Bookings Advisor – Full time
Posted on 06 July 2026
Website Vapor Clean
Wick St Lawrence (Office Based) – Must have own Transport as Semi-Rural Location
£13.45 per hour
Hours – Monday to Thursday 8:30am – 5:30pm
Friday 8:30am-3:00pm
We’re looking for a confident, organised and proactive Customer Sales & Booking Advisor to join our growing office team at Vapor Clean Ltd.
This is not just answering phones.
You’ll be managing technician diaries, converting enquiries into bookings, following up quotes, taking payments and helping drive monthly revenue targets.
If you enjoy structure, speaking to people and keeping things running smoothly, you’ll thrive here.
What You’ll Be Doing:
- Answering incoming calls & website enquiries
- Booking jobs and managing technician diaries
- Taking card payments
- Following up quotes and outbound calls
- Sending confirmations and contracts
- General admin support
What We’re Looking For:
- Customer service experience
- Confident on the phone
- Strong computer skills (Outlook, Word, Excel)
- Able to multitask in a fast-paced office
- Positive attitude with good attention to detail
- Sales experience is a bonus
What We Offer:
- £13.45 per hour (Real Living Wage Employer)
- 28 days holiday (pro rata)
- Annual pay review
- Monthly team incentives
- Staff & family discount
- Free on-site parking
Office based in Wick St Lawrence, BS22 7YU (not well served by public transport).
Ability to commute/relocate:
- Weston-super-Mare BS22 7YU: reliably commute or plan to relocate before starting work (preferred)
Licence/Certification:
- Driving Licence (preferred)
Work Location:
- In person
Customer Sales & Bookings Advisor – Full time Vapor Clean in Weston-super-Mare employer: Vapor Clean Ltd
Vapor Clean Ltd is an excellent employer that prioritises a supportive work culture and values its employees' contributions. Located in Plymouth, this role offers flexible Saturday hours, competitive pay as a Living Wage Employer, and employee discounts, making it an attractive opportunity for those seeking meaningful part-time work. Join a dedicated team that takes pride in maintaining high standards and fostering growth within the company.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Sales & Bookings Advisor – Full time Vapor Clean in Weston-super-Mare
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at Vapor Clean Ltd. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like Vapor Clean Ltd before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace Customer Sales & Bookings Advisor – Full time Vapor Clean in Weston-super-Mare
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to Vapor Clean Ltd:Your cover letter is your chance to shine! Tell us why you want to work at Vapor Clean Ltd specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at Vapor Clean Ltd!
How to prepare for a job interview at Vapor Clean Ltd
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
