At a Glance
- Tasks: Manage bookings and support our mobile technicians in a friendly office environment.
- Company: Join a small, welcoming team dedicated to excellent customer service.
- Benefits: Earn £12.60 per hour, with potential bonuses and 28 days holiday.
- Why this job: Be part of a dynamic team and develop your customer service skills.
- Qualifications: Strong computer skills and a positive attitude are essential.
- Other info: Enjoy a supportive training programme and opportunities for career growth.
The predicted salary is between 12 - 13 £ per hour.
Customer Sales Advisor – office based role within a small friendly office team, managing the diaries of our mobile technicians by taking bookings.
Working Days, Hours & Pay
Monday to Friday 8:30am–5:30pm and Friday 8:30am–3:00pm. Pay: £12.60 per hour, rising to £13.45 from April 2026.
We Provide Our Team With
- Competitive living wage salary reviewed annually
- Potential to win monthly awards, vouchers, and bonus
- 28 days holiday per year
- Additional days holiday for each year of service completed
- Staff & Family discount on company domestic cleaning services
- Full training program with ongoing support
- Online access for holiday booking & payroll
Please note the location of our office is Wick Saint Lawrence and is not well serviced by public transport.
Duties for our Customer Service Advisors
- Answer incoming calls from external parties and respond accordingly
- Respond to website enquiries via phone and email
- Diary management for Technicians
- Taking card payments
- Outbound calls to contracts
- Outbound calls to generate new business
- Sending appointment reminders and feedback requests
- Ensuring up-to-date paperwork is available for Technicians
- Typing and sending contracts and documents
- General admin duties
To Be Considered For This Role You Must
- Excellent knowledge and skills of computers including Outlook, Word, and Excel
- Ability to multi-task
- Excellent written and verbal communication skills
- Confidence in dealing with customers in person, on the phones, and in writing
- Self-motivated and self-sufficient without micro-management
- Outstanding customer service skills
- Positive attitude
- Good sense of humour and ability to deal with a high-pressure, fast-paced environment
- Some form of sales experience is preferred but not essential
Our ideal candidate will have experience in appointment booking/diary management. Sales experience and knowledge of the Bristol, Weston, and Gloucestershire areas would be advantageous.
If you wish to apply for our Customer Service Advisor role, please submit a CV.
Additional Information
- Job Types: Full-time, Permanent
- Benefits: Employee discount, Free parking, On-site parking, Company events, Referral programme
- Schedule: Day shift, Monday to Friday, No weekends
- Experience: Customer service: 1 year (preferred); Sales: 1 year (preferred)
- Licence/Certification: Driving Licence (preferred); Driving Licence (required)
- Work Location: In person
Customer Sales Advisor in Weston-super-Mare employer: Vapor Clean Ltd
Contact Detail:
Vapor Clean Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Sales Advisor in Weston-super-Mare
✨Tip Number 1
Get to know the company! Research their values and culture so you can show how you fit in. When you apply through our website, mention something specific about us that excites you.
✨Tip Number 2
Practice your communication skills! Since you'll be dealing with customers, role-play common scenarios with a friend. This will help you feel more confident during the interview.
✨Tip Number 3
Be ready to showcase your multi-tasking abilities. Think of examples from your past experiences where you juggled multiple tasks successfully, especially in a fast-paced environment.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can make a great impression and keep you on their radar. Remember, we love candidates who show enthusiasm!
We think you need these skills to ace Customer Sales Advisor in Weston-super-Mare
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your customer service and sales experience, as well as any relevant computer skills. We want to see how you fit into our team!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to showcase your personality and explain why you're the perfect fit for the Customer Sales Advisor role. Don’t forget to mention your ability to handle high-pressure situations with a smile!
Show Off Your Communication Skills: Since this role involves a lot of communication, make sure your written application is clear and concise. Use proper grammar and spelling, and keep your tone friendly and professional. We love a good sense of humour too!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates. We can’t wait to hear from you!
How to prepare for a job interview at Vapor Clean Ltd
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Customer Sales Advisor role. Familiarise yourself with the key responsibilities like diary management and customer interactions. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Show Off Your Communication Skills
Since this role involves a lot of customer interaction, practice your verbal and written communication skills. Prepare to discuss how you've handled customer queries in the past and be ready to showcase your ability to multi-task while maintaining a positive attitude.
✨Bring Examples of Your Experience
Think of specific examples from your previous roles that highlight your customer service and sales experience. Whether it’s a time you successfully managed a busy schedule or turned a complaint into a compliment, these stories will make you stand out during the interview.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and what success looks like in this role. This shows that you’re not just interested in any job, but specifically in being part of their team.