At a Glance
- Tasks: Manage bookings and support our mobile technicians in a friendly office environment.
- Company: Join an eco-friendly cleaning company with a strong focus on customer service.
- Benefits: Earn £12.60 per hour, rising to £13.45, plus bonuses and discounts.
- Other info: Enjoy a dynamic work environment with opportunities for growth and development.
- Why this job: Be part of a supportive team and make a difference in customer satisfaction.
- Qualifications: Strong computer skills and excellent communication abilities are essential.
The predicted salary is between 11 - 14 £ per hour.
Looking for an office based Customer Sales Advisor to join our small friendly office team, managing the diaries of our mobile technicians by taking bookings.
Working days, hours & pay:
- Monday to Friday 8:30am – 5:30pm and Friday 8:30am-3:00pm
- £12.60 per hour, rising to £13.45 from April 2026
We provide our team with:
- Competitive living wage salary – reviewed annually
- Potential to win monthly awards, vouchers, and bonus
- 28 Days holiday per year
- Additional day’s holiday for each year of service completed
- Staff & Family discount on company domestic cleaning services
- Full training program with ongoing support
- Online access for holiday booking & payroll
Please note the location of our office is Wick Saint Lawrence and is not well serviced by public transport.
Duties for our Customer Service Advisors include but are not limited to:
- Answer incoming calls from external parties and responding accordingly
- Responding to website enquiries via the phone and email
- Diary management for Technicians
- Taking card payments
- Outbound calls to contracts
- Outbound calls to generate new business
- Sending appointment reminders and feedback requests
- Ensuring up to date paperwork is available for Technicians
- Typing and sending contracts and documents
- General admin duties
To be considered for this role you must:
- Have excellent knowledge and skills of computers including Outlook, Word, and Excel
- Be able to demonstrate your ability to multi-task
- Excellent written and verbal communication skills
- Confidence in dealing with customers in person, on the phones, and in writing
- Self-motivated and self-sufficient, as we do not believe in micro-management
- Outstanding customer service skills
- Positive attitude
- Good sense of humour and able to deal with high-pressure, fast pace environment
- Some form of sales experience is preferred but not essential
Our ideal candidate will have experience in appointment booking/diary management. Sales experience and knowledge of the Bristol, Weston, and Gloucestershire areas would be advantageous.
If you wish to apply for our Customer Service advisor please submit a CV.
Job Types: Full-time, Permanent
Pay: £12.60 per hour
Benefits:
- Employee discount
- Free parking
- On-site parking
Schedule:
- Day shift
- Monday to Friday
- No weekends
Experience:
- Customer service: 1 year (preferred)
- Sales: 1 year (preferred)
Licence/Certification:
- Driving Licence (preferred)
Work Location: In person
To apply for this job email your details.
Why Choose Us?
- ECO FRIENDLY COMPANY: An Eco Friendly Cleaning company using non-toxic cleaning solutions and steam technology to kill 99.9% of germs and bacteria.
- DEDICATED CUSTOMER SERVICES TEAM: Ready at the end of the phone to take your enquiries, provide quotes and book you appointments.
- 1 HOUR TIME SLOTS: We offer 1 hour time slots for arrival, no waiting around for hours.
- LOCAL, TRUSTED & RATED: We are a local family founded business established in 2009 – Trusted and highly rated online.
Customer Sales Advisor Vapor clean employer: Vapor Clean Ltd
Vapor Clean is an excellent employer that prioritises a supportive and friendly work environment, offering competitive salaries and generous benefits such as 28 days of holiday and additional time off for each year of service. With a strong focus on employee growth through comprehensive training and the potential for monthly awards, our team enjoys a positive culture that values outstanding customer service and teamwork, all while working in the beautiful location of Wick Saint Lawrence.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Sales Advisor Vapor clean
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Vapor Clean. Understand their values, services, and what makes them stand out. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! As a Customer Sales Advisor, you'll be chatting with customers all day. Try role-playing with a friend or family member to get comfortable with handling different types of customer interactions. The more confident you are, the better you'll perform!
✨Tip Number 3
Show off your multi-tasking abilities! During the interview, share examples of how you've successfully managed multiple tasks at once. Whether it's juggling calls, emails, or diary management, demonstrating your organisational skills will make you a standout candidate.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from our site. It shows initiative and makes it easier for us to keep track of your application. Plus, you’ll get a feel for our company culture right from the start!
We think you need these skills to ace Customer Sales Advisor Vapor clean
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your customer service and diary management experience, as these are key for us at Vapor Clean.
Show Off Your Communication Skills:Since you'll be dealing with customers both on the phone and in writing, it's important to showcase your excellent communication skills. Use clear and concise language in your application to demonstrate this.
Be Yourself:We love a good sense of humour and a positive attitude! Let your personality shine through in your application. It helps us see if you’d fit into our friendly office environment.
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. This way, we can easily track your application and get back to you quicker!
How to prepare for a job interview at Vapor Clean Ltd
✨Know Your Stuff
Before the interview, make sure you’re familiar with Vapor Clean’s services and values. Brush up on their eco-friendly cleaning solutions and how they stand out in the market. This will show your genuine interest and help you answer questions more confidently.
✨Show Off Your Communication Skills
As a Customer Sales Advisor, communication is key. Practice articulating your thoughts clearly and concisely. You might want to prepare for common scenarios, like handling difficult customer calls or managing diary bookings, to demonstrate your skills during the interview.
✨Demonstrate Your Multi-Tasking Ability
Since the role involves juggling multiple tasks, think of examples from your past experience where you successfully managed several responsibilities at once. Be ready to share these stories to highlight your organisational skills and ability to thrive in a fast-paced environment.
✨Bring a Positive Attitude
Vapor Clean values a good sense of humour and a positive outlook. During the interview, let your personality shine through! Share anecdotes that reflect your upbeat attitude, especially in challenging situations, to show you’d be a great fit for their friendly team.
