At a Glance
- Tasks: Join our front-of-house team to deliver fun, friendly service and keep the restaurant vibrant.
- Company: Vapiano is a unique Italian restaurant known for its fresh pasta and laid-back atmosphere.
- Benefits: Enjoy 50% off food, free meals while working, and access to discounts on major retailers.
- Why this job: Be part of a social team with opportunities for growth and a share in tips!
- Qualifications: Outgoing personality, attention to detail, and a positive, team-oriented approach are essential.
- Other info: Flexible shifts with training across departments and real career progression opportunities.
The Company: Vapiano is a laid-back Italian restaurant, making the ultimate handmade fresh pasta, pizza and insalata in over 130 locations around the world and 6 here in the UK. Our restaurants are spacious, full of natural light with plenty of seats - think sharing tables and lounge seating. You can sit where you like and stay as long as you want. The laid-back vibes and great music make us one of the places to go and eat. Our service is relaxed, inviting and casual, with orders usually taken via QR codes at the table, and table service from the team following on from there. We are a growing hospitality company with multiple locations planned to open each year ahead.
The Role: Looking for the most vibey and service-minded people to join our front-of-house team. Are you outgoing, positive, energetic, brilliantly hardworking and take real delight in service? If that sounds like you then we should talk! This role will centre around providing natural, fun, friendly and yet quality service to all guests while ensuring that the restaurant is clean and well-stocked at all times.
You will likely have:
- Outgoing and energetic personality
- Excellent attention to detail
- Good organisational skills
- Positive, active and team-oriented approach to work
- The ability to multi-task in a fast-paced environment
- Good command of the English language
What’s the job like? Our front-of-house team are friendly, social, and can spot a customer with a question a mile away! We have open kitchens so that our chefs and front of house all work as one. We believe everyone plays a part in giving our guests a great experience, so we distribute our tips equally to everyone on the shift whether you served the food or made it! This means you will get approximately £2 extra per hour in tips no matter the role! As you’d expect, evenings and weekends are our busiest times so you’ll likely need to be available to work at those times too! You will also have the opportunity to train in different departments, so there are lots of opportunities to learn something new and keep your job varied and exciting. There will be lots of natural opportunities to progress too; 2 of our General Managers started their careers with us as Kitchen Porters!
The package:
- 50% off food at any Vapiano restaurant for up to 4 people once a month
- Free meals while working
- Company pension scheme
- Benefits website (Vcare) with discounts on lots of major retailers (Apple, Odeon and many more!)
- Cycle to work scheme
- 28 days holiday per year
- A share of tips
- Annual team party and plenty of social events
- Regular incentives and competitions
- Employee Assistance Programme
- 24/7 phone line for a Private GP
- Fun skills development with access to our gamified learning platform
- Actual career progression opportunities (we are an established restaurant business with regular openings planned each year.)
Front of House Crew - Vapiano Tottenham Court Road employer: Vapiano uk
Contact Detail:
Vapiano uk Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Crew - Vapiano Tottenham Court Road
✨Tip Number 1
Show your personality! Vapiano is all about a laid-back and friendly atmosphere, so when you meet the team or attend any informal gatherings, let your outgoing nature shine through. Engage in conversations and showcase your enthusiasm for providing excellent service.
✨Tip Number 2
Familiarise yourself with Vapiano's menu and service style. Understanding their unique approach to dining, such as QR code ordering and the importance of teamwork, will help you stand out during any discussions with the hiring team.
✨Tip Number 3
Network with current employees if possible. Reach out on social media platforms like LinkedIn or even visit the restaurant to chat with staff. They can provide insights into the company culture and what they look for in candidates.
✨Tip Number 4
Be prepared to demonstrate your multi-tasking skills. During any interviews or informal chats, share examples from past experiences where you've successfully managed multiple tasks in a fast-paced environment, as this is crucial for the role.
We think you need these skills to ace Front of House Crew - Vapiano Tottenham Court Road
Some tips for your application 🫡
Understand the Company Culture: Familiarise yourself with Vapiano's laid-back and friendly atmosphere. Highlight your understanding of their service style and how you can contribute to creating a welcoming environment for guests.
Tailor Your CV: Make sure your CV reflects your outgoing personality and relevant experience in hospitality. Emphasise any previous roles where you provided excellent customer service or worked in a fast-paced environment.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and your passion for providing quality service. Mention specific skills that align with the job description, such as attention to detail and teamwork.
Showcase Your Availability: Since evenings and weekends are busy times for Vapiano, clearly state your availability in your application. This shows your commitment and willingness to work during peak hours.
How to prepare for a job interview at Vapiano uk
✨Show Your Personality
Vapiano is all about a laid-back vibe, so let your outgoing and energetic personality shine during the interview. Be friendly and approachable, as they are looking for someone who can connect with guests effortlessly.
✨Demonstrate Team Spirit
Highlight your ability to work well in a team. Share examples of how you've collaborated with others in previous roles, as this position requires a positive, active, and team-oriented approach to work.
✨Emphasise Customer Service Skills
Since the role revolves around providing quality service, be prepared to discuss your experience in customer service. Talk about how you handle customer queries and ensure a pleasant dining experience.
✨Be Ready for Fast-Paced Scenarios
Prepare for questions that assess your ability to multi-task in a busy environment. Think of examples where you've successfully managed multiple responsibilities at once, especially during peak times.