At a Glance
- Tasks: Join our vibrant team to provide friendly service and keep our restaurant buzzing.
- Company: Vapiano is a unique Italian restaurant known for fresh pasta, pizza, and a relaxed atmosphere.
- Benefits: Enjoy 50% off food, free meals while working, and 28 days holiday per year.
- Other info: Flexible shifts available, especially during evenings and weekends; career progression is encouraged.
- Why this job: Be part of a fun, social environment with opportunities for growth and learning.
- Qualifications: Outgoing, energetic, and customer-focused individuals with good organisational skills.
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Vapiano is a laid-back Italian restaurant, making the ultimate handmade fresh pasta, pizza and insalata in over 130 locations around the world and 5 here in the UK. Our restaurants are like nowhere else; spacious, full of natural light with plenty of seats – think sharing tables and lounge seating. You can sit where you like and stay as long as you want. The laid-back vibes and great music make us one of the places to go and eat. Our service is relaxed, inviting and casual, just like our locations, with orders usually taken by via QR codes at the table, and table service from the team following on from there. We are a growing hospitality company with multiple locations planned to open each year ahead.
The Role:
Looking for the most vibey and service-minded people to join our waiting front-of-house team. Are you outgoing, positive, energetic, brilliantly hardworking and take real delight in service? If that sounds like you then we should talk!
This role will centre around providing natural, fun, friendly and yet quality service to all guests while ensuring that the restaurant is clean and well-stocked at all times.
You will likely have:
Outgoing and energetic personality
Positive and active team-player
Good organisational skills
Customer service oriented
The ability to multi-task in a fast-paced environment
Good command of the English language
What’s the job like?
Our front-of-house team are friendly, and social, and can spot a customer with a question a mile away! We have open kitchens so that our chefs and front of house all work as one. As you’d expect evenings and weekends are our busiest times so you’ll likely need to be available to work at those times too!
You will also have the opportunity to train in different departments so there are lots of opportunities to learn something new and keep your job varied and exciting. There will be lots of natural opportunities to progress too; Some of our General Managers started their careers with us as Kitchen Porters!
The package:
50% off food at any Vapiano restaurant for up to 4 people once a month
Free meals while working
Company pension scheme
28 days holiday per year
A share of tips
Annual team party and plenty of social events
Regular incentives and competitions
Fun skills development with access to our gamified learning platform
Actual career progression opportunities (we are an established restaurant business with regular openings planned each year.)
Crew (FOH - BOH) in London employer: Vapiano uk
Vapiano is an exceptional employer that fosters a vibrant and inclusive work culture, perfect for those who thrive in a dynamic hospitality environment. With generous benefits such as 50% off meals, a company pension scheme, and ample opportunities for career progression, employees can enjoy a fulfilling career while working in a relaxed atmosphere filled with great music and natural light. Join us to be part of a growing team where your hard work and positive attitude are truly valued, and where you can develop your skills across various departments.
StudySmarter Expert Advice🤫
We think this is how you could land Crew (FOH - BOH) in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Vapiano uk. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Vapiano uk
Don't be shy about reaching out to Vapiano uk directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Crew (FOH - BOH) in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Vapiano uk and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Vapiano uk
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!