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- Tasks: Join our vibrant team to provide friendly service and keep our restaurant buzzing.
- Company: Vapiano is a unique Italian restaurant known for fresh pasta, pizza, and a relaxed atmosphere.
- Benefits: Enjoy 50% off food, free meals while working, and 28 days holiday per year.
- Why this job: Be part of a fun, social environment with opportunities for growth and learning.
- Qualifications: Outgoing, energetic, and customer-focused individuals with good organisational skills.
- Other info: Flexible shifts available, especially during evenings and weekends; career progression is encouraged.
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Vapiano is a laid-back Italian restaurant, making the ultimate handmade fresh pasta, pizza and insalata in over 130 locations around the world and 5 here in the UK. Our restaurants are like nowhere else; spacious, full of natural light with plenty of seats – think sharing tables and lounge seating. You can sit where you like and stay as long as you want. The laid-back vibes and great music make us one of the places to go and eat. Our service is relaxed, inviting and casual, just like our locations, with orders usually taken by via QR codes at the table, and table service from the team following on from there. We are a growing hospitality company with multiple locations planned to open each year ahead.
The Role:
Looking for the most vibey and service-minded people to join our waiting front-of-house team. Are you outgoing, positive, energetic, brilliantly hardworking and take real delight in service? If that sounds like you then we should talk!
This role will centre around providing natural, fun, friendly and yet quality service to all guests while ensuring that the restaurant is clean and well-stocked at all times.
You will likely have:
Outgoing and energetic personality
Positive and active team-player
Good organisational skills
Customer service oriented
The ability to multi-task in a fast-paced environment
Good command of the English language
What’s the job like?
Our front-of-house team are friendly, and social, and can spot a customer with a question a mile away! We have open kitchens so that our chefs and front of house all work as one. As you’d expect evenings and weekends are our busiest times so you’ll likely need to be available to work at those times too!
You will also have the opportunity to train in different departments so there are lots of opportunities to learn something new and keep your job varied and exciting. There will be lots of natural opportunities to progress too; Some of our General Managers started their careers with us as Kitchen Porters!
The package:
50% off food at any Vapiano restaurant for up to 4 people once a month
Free meals while working
Company pension scheme
28 days holiday per year
A share of tips
Annual team party and plenty of social events
Regular incentives and competitions
Fun skills development with access to our gamified learning platform
Actual career progression opportunities (we are an established restaurant business with regular openings planned each year.)
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Crew (FOH - BOH) employer: Vapiano uk
Contact Detail:
Vapiano uk Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Crew (FOH - BOH)
✨Tip Number 1
Show your personality! Vapiano is all about laid-back vibes and friendly service, so when you meet the team or attend an interview, let your outgoing and energetic side shine through. Engage with everyone you meet and demonstrate your passion for customer service.
✨Tip Number 2
Familiarise yourself with Vapiano's menu and dining experience. Knowing the ins and outs of their handmade pasta and pizza will not only impress during conversations but also show your genuine interest in the brand and its offerings.
✨Tip Number 3
Be prepared to discuss your teamwork skills. Since the role requires a positive and active team player, think of examples from your past experiences where you successfully collaborated with others, especially in fast-paced environments.
✨Tip Number 4
Highlight your flexibility and availability. As Vapiano operates during busy evenings and weekends, make it clear that you're willing to work during these peak times. This shows your commitment and readiness to be part of the team.
We think you need these skills to ace Crew (FOH - BOH)
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand what Vapiano is looking for in a Crew member. Highlight the qualities they value, such as being outgoing, energetic, and customer service-oriented.
Tailor Your CV: Make sure your CV reflects your personality and experience relevant to the role. Emphasise any previous customer service roles or experiences that showcase your ability to work in a fast-paced environment.
Craft a Personal Cover Letter: Write a cover letter that conveys your enthusiasm for the position and the company. Use a friendly tone and mention specific reasons why you want to work at Vapiano, such as their laid-back atmosphere and commitment to quality service.
Showcase Your Skills: In your application, highlight your organisational skills and ability to multi-task. Provide examples of how you've successfully managed busy situations in the past, which will resonate with Vapiano's fast-paced environment.
How to prepare for a job interview at Vapiano uk
✨Show Your Personality
Vapiano is all about a laid-back and friendly atmosphere, so let your outgoing and energetic personality shine during the interview. Be yourself and engage with the interviewer to demonstrate that you can fit into their vibrant team.
✨Highlight Customer Service Skills
Since the role is customer service-oriented, be prepared to share examples of how you've provided excellent service in the past. Discuss any experiences where you went above and beyond for a customer, as this will resonate well with the interviewers.
✨Demonstrate Team Spirit
Vapiano values teamwork, so emphasise your ability to work well with others. Share stories that showcase your collaborative spirit and how you contribute positively to a team environment, especially in fast-paced situations.
✨Be Ready for Fast-Paced Scenarios
Given the busy nature of the restaurant, prepare for questions that assess your ability to multi-task and handle pressure. You might even want to practice some situational responses that illustrate how you manage stress while maintaining quality service.
