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- Tasks: Provide friendly service and keep the restaurant clean and stocked.
- Company: Vapiano, a laid-back Italian restaurant with a vibrant atmosphere.
- Benefits: 50% off food, free meals while working, pension scheme, and 28 days holiday.
- Why this job: Join a fun team, learn new skills, and enjoy real career progression.
- Qualifications: Outgoing personality, team player, and good customer service skills.
- Other info: Opportunities to train in different departments and participate in social events.
The Company:
Vapiano is a laid-back Italian restaurant, making the ultimate handmade fresh pasta, pizza and insalata in over 130 locations around the world and 5 here in the UK. Our restaurants are like nowhere else; spacious, full of natural light with plenty of seats – think sharing tables and lounge seating. You can sit where you like and stay as long as you want. The laid-back vibes and great music make us one of the places to go and eat. Our service is relaxed, inviting and casual, just like our locations, with orders usually taken by via QR codes at the table, and table service from the team following on from there. We are a growing hospitality company with multiple locations planned to open each year ahead.
The Role:
Looking for the most vibey and service-minded people to join our waiting front-of-house team. Are you outgoing, positive, energetic, brilliantly hardworking and take real delight in service? If that sounds like you then we should talk
This role will centre around providing natural, fun, friendly and yet quality service to all guests while ensuring that the restaurant is clean and well-stocked at all times.
You will likely have:
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Outgoing and energetic personality
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Positive and active team-player
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Good organisational skills
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Customer service oriented
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The ability to multi-task in a fast-paced environment
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Good command of the English language
What\’s the job like?
Our front-of-house team are friendly, and social, and can spot a customer with a question a mile away We have open kitchens so that our chefs and front of house all work as one. As you\’d expect evenings and weekends are our busiest times so you\’ll likely need to be available to work at those times too
You will also have the opportunity to train in different departments so there are lots of opportunities to learn something new and keep your job varied and exciting. There will be lots of natural opportunities to progress too; Some of our General Managers started their careers with us as Kitchen Porters
The package:
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50% off food at any Vapiano restaurant for up to 4 people once a month
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Free meals while working
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Company pension scheme
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28 days holiday per year
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A share of tips
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Annual team party and plenty of social events
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Regular incentives and competitions
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Fun skills development with access to our gamified learning platform
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Actual career progression opportunities (we are an established restaurant business with regular openings planned each year.)
Front of House Crew employer: Vapiano Tower Bridge
Contact Detail:
Vapiano Tower Bridge Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Crew
✨Tip Number 1
Get to know the vibe of Vapiano! Before you apply, pop into one of our restaurants and soak up the atmosphere. Chat with the staff, see how they interact with customers, and get a feel for the laid-back, friendly service we pride ourselves on.
✨Tip Number 2
When you come in for an interview, bring your energy! We love outgoing personalities, so show us your positive attitude and enthusiasm for working in a fast-paced environment. Remember, it’s all about that natural, fun service!
✨Tip Number 3
Be ready to showcase your multi-tasking skills. During the interview, we might throw some scenarios your way to see how you handle busy times. Think about examples from your past experiences where you juggled multiple tasks successfully.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the info you need about the role and our company culture right there.
We think you need these skills to ace Front of House Crew
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off that outgoing and energetic vibe that makes you perfect for our front-of-house team.
Tailor Your Application: Make sure to tailor your application to match what we’re looking for. Highlight your customer service skills and any experience you have in fast-paced environments. Show us why you’d be a great fit for our laid-back yet vibrant atmosphere!
Keep It Clear and Concise: While we love a good story, keep your application clear and to the point. Use bullet points if needed to make it easy for us to see your key skills and experiences. We appreciate a well-organised application!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward – just like our service!
How to prepare for a job interview at Vapiano Tower Bridge
✨Show Your Personality
Vapiano is all about laid-back vibes, so let your outgoing and energetic personality shine during the interview. Be yourself and don’t be afraid to show your enthusiasm for providing great service.
✨Know the Menu
Familiarise yourself with Vapiano's menu before the interview. Being able to discuss their handmade pasta, pizza, and insalata will show that you’re genuinely interested in the role and the company.
✨Demonstrate Team Spirit
As a front-of-house crew member, teamwork is key. Share examples of how you've worked well in a team before, especially in busy environments. This will highlight your ability to thrive in Vapiano's fast-paced setting.
✨Ask Questions
Prepare some thoughtful questions about the role and the company culture. This shows that you’re engaged and eager to learn more about how you can contribute to the Vapiano experience.